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Location
Salary
£25,760 - £27,476 per annum pro rata
Profession
Administrative and IT
Grade
Band 3
Deadline
21 May 2026
Contract Type
Permanent
Posted Date
11 May 2026

Job overview

The UCR service provide a general virtual ward service, supported by digital technology and remote monitoring.  Our multidisciplinary teams ensure that patients receive hospital-level care at home safely and in familiar surroundings, helping speed up their recovery while freeing up hospital beds for patients that need them most. As well as home visits, digital remote monitoring is utilised

Do you have a passion for admission avoidance? Are you committed to delivering an outstanding service which is fast- paced and reliable? Do you want to work with a team of caring and dedicated staff?  We are looking for an Administrator to join us, so if you’re organised, proactive, and looking for a dynamic role in a team that provides cutting-edge, excellent community care, we’d love to hear from you!

Please note: Due to recent changes in UK immigration and visa rules, this role is unlikely to be eligible for Skilled Worker visa sponsorship. Applicants who do not currently have the right to work in the UK may not be considered. Candidates requiring sponsorship should review the eligibility criteria on the gov.uk website before applying to assess their eligibility for a Certificate of Sponsorship for this role.

Main duties of the job

The Urgent Community Response (UCR) Service provides clinical interventions (including intravenous therapy) as part of a multidisciplinary team comprising of Medics, Nurses, Paramedics, Physio and Occupational Therapists for admission avoidance pathways (2 hour response and general virtual wards), in line with the national specification for UCR and general virtual wards.

Operating 365 days per year, the service receives referrals from a range of health and care professionals and triages, assesses, and delivers care to the patient over several days to ensure the patient can remain safely at home.

Our multidisciplinary teams work flexibly to provide a 7-day service, 365 days a year, between 8am and 8pm.

A key part of the role is leading on the co-ordination of patient experience outcome measures for the service and providing daily reports on staffing data for the leadership team.

Creating and maintaining the roster via health roster for the team every 4 weeks. reviewing the roster to ensure the service is a safely staffed according to the service template and budget.

Preparing agendas, booking recurrent meetings across both sites on behalf of the operational lead and wider team, taking formal meeting minutes for a range of clinical profession.

  • a     Using a range of software packages as appropriate, e.g. Word, Excel and PowerPoint to create trackers, presentations and reports, including gathering data from System 1 for KIPI's and reports.

Detailed job description and main responsibilities

Further information is available in the attached job description and person specification.

If you would like to discuss this role or find out more, you can contact our Operational Team Lead -Jacqui Hilder [email protected] 01273 241197

We often receive a high number of applications for this role so please be aware that the vacancy may close.

If you would like to discuss this role or find out more, you can contact our Operational Team Leads, - Jacqui Hilder [email protected] 01273 242297