Administrator

Job overview

Please note, at this stage, the role is open only to internal staff (including NHSP and Agency staff currently on placement within our organisation) and staff substantively employed within Kent and Medway NHS Trusts and the Kent and Medway Integrated Care Board (ICB). Any individual who is at risk of redundancy will be given priority, provided they meet the essential criteria.

We are looking for an Administrator to join our team in Ashford & Canterbury.  Our administration offices are busy places and our clinical teams rely on our teams to provide an efficient, effective service to support them in delivering the very best care to our patients. This is a full time role, worked Mon-Fri 9-5.  The role is based over Ashford & Canterbury.

Ideally, you’ll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent.   You’ll either have past customer service experience, or, a brilliant understanding of what makes a great service experience.   Confident, professional, organised and with a keen eye for detail; you’ll be at home speaking with our patients and making sure that your work is of the very highest quality.

Main duties of the job

• With experience in MS Office, you’ll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus.  Able to stay calm and professional at all times, you’ll always make sure that you put the needs of our patients at the fore.
• Printing information in spreadsheet or report format as required
• Likely to process confidential information
• Booking of appointments
• Arranging and minuting meetings
• Diary management
• Ordering of stationery and other supplie

Detailed job description and main responsibilities

• High-quality admin services are vital for ensuring the smooth running of our service; you can expect your days to be full of variety and challenge - some of the responsibilities for the role are listed below: •    Data entry eg inputting of information such as new referrals and updating of progress notes, results of tests or questionnaires  •    Checks relevant systems eg RiO for clinic appointment lists •    Liaising with other internal departments  •    Photocopying •    Preparation of variety of documents and correspondence from digital dictation or note

Please refer to the attached job description for the full details on the responsibilities and person specification