Administrator

Job overview

We are currently recruiting a reliable, committed, motivated and valued Administrator. You would be required to provide a comprehensive administration service.

If you are looking for a new challenge, enjoy variety in your work and wish to be part of a team striving to make a difference for our community by supporting people with mental health or learning disability needs then we want to hear from you.

Main duties of the job

Please note for this role you will be required to travel independently around the county meeting strict time deadlines.

• This role involves providing admin support to Primary Care Mental Health Service Countywide.
• You will be dealing with referrals, managing mailbox, arranging appointments, sending clinical correspondence, data inputting, face to face and telephone contact with patients and the clinical staff, scanning documentation, photocopying, email correspondence, creating meeting agenda, taking minutes, and providing general administration duties to support the clinic and team. This role might involve possible travel to other sites on an adhoc basis.
• This role will require excellent organisational, communication, interpersonal skills and able to work autonomously and within a team. The ideal candidate will have a strong team work ethic, sense of accountability, friendly, positive, professional outlook, accompanied by an ability to work under pressure at times.
• There is potential for additional tasks to be added on to this role.

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities.

• Word processing of all forms of correspondence, reports and summaries that are required by the team.
• Undertake diary management for clinicians and/or managers, as required.
• Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
• Minutes taking meetings.
• Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy.
• Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
• Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
• Provide cover as directed by Line Manager for other members of the admin team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.