Administrator

Job overview

An opportunity has arisen for 1 x part time Administrator with the CPFT Operations Hub (25 hours per week –  9am – 2pm. We currently operate a hybrid model of working between home and our Phorpres Close, Peterborough base with Sunday working on a rota basis.

The Operations Hub is a welcoming, friendly and supportive small team working within the Older People, Adults and Community (OPAC) directorate.  If you are someone with a meticulous approach, attention to detail and able to work to tight deadlines as needed, this may be the position for you.

Main duties of the job

Good Microsoft skills are essential, specifically Excel and Teams experience are a crucial part of this role. The main duties of this role are:

• Updating patient tracker lists, via excel spreadsheet
• Minute taking
• Management of a shared team e-mail in-box
• Administration of documents within Microsoft Teams pages
• Uploading referrals onto clinical system (SystmOne)
• Responding to and managing tasks from clinicians within the clinical system
• Other ad hoc admin duties as required

Detailed job description and main responsibilities

Please refer to the attached job description and person specification for full details of responsibilities

• Typing all forms of correspondence, reports and summaries that are required by the team.
• Undertake diary management for clinicians and/or managers, as required.
• Organise clinics and associated appointments for clinics, using appropriate brought forward systems to manage work.
• Provide operational support to colleagues, and supervision of Band 2 administration staff within the team, if required, as directed by Line Manager.
• Inputting and updating service user information and service user/team activity on computerised information systems, creating service user notes where necessary and according to policy. Working within Excel and Teams to update Operations Hub documentation.
• Maintain filing in both paper and electronic records, ensuring that it is kept up to date at all times. In accordance with Trust procedures, track and receive notes in a timely manner.
• Ensure good customer service by providing a professional and effective telephone service, taking accurate messages and providing information and signposting as requested and appropriate.
• Undertake training of new staff as directed by Line Manager and/or other managers.
• Provide cover as directed by Line Manager for other members of the admin team in their absence and assist with their workloads as necessary and undertake such other duties as may be reasonably required commensurate with the grade of the post.