Administrative Support - Children's Community Nursing Team

Job overview

🌟 Exciting Opportunity Alert! 🌟

We are offering an exciting new administrative post within the Children's Community and Specialist Nursing Team. 🏥👶 If you thrive in a fast-paced, friendly, and varied role, this may be the job for you! ✨

We are looking for someone who is: 😊 Friendly 💡 Dynamic 🔄 Flexible

Join our ever-growing team! 🚀

The Children's Community and Specialist Nursing Team covers a wide range of services that you will be a part of, including: 👩‍⚕️ Children's Community Nursing Team 👶 Children's Complex Needs Service 🌬️ Children's Respiratory, Epilepsy & Neuromuscular Service 🌈 Children's Palliative Care Service

Our team is made up of enthusiastic, knowledgeable, and extremely friendly and supportive people, who celebrate individuality and encourage progress and positive change. 🌟

Come and be part of something amazing!

*****Please Note****

You will need to provide evidence for your qualifications. All overseas qualifications must be proved comparable to UK standards through UK ENIC.

Main duties of the job

🤝 Join Our Team of Experts! 🤝

You will work alongside other experienced, friendly admin support workers within the Specialist Nursing Services. 💻📞

Your main roles will include: 📅 Booking appointments 🖥️ Registering patients on the computer system 📊 Managing databases and filing systems 📞 Answering phone queries 📋 Providing administrative support to the Specialist Nurses and other team members

Order consumables for patients and manage the smooth operation of this.

Be a key part of our dedicated and supportive team, making a difference every day! 🌟

Detailed job description and main responsibilities

• Respond to Enquiries Handle external and internal telephone enquiries from staff, patients, and others with efficiency, tact, and diplomacy. Ensure that messages and information are quickly relayed to the appropriate person. 💬 Effective Communication Communicate with a wide range of staff, patients, and visitors using verbal, electronic, and other methods, ensuring information is tailored appropriately to the individual’s needs. 💻 Database Management Use databases and computer systems to create and maintain records, ensuring they are accurate and updated. Generate statistics for analytical purposes where needed. Order consumables for patients and managing the smooth operation of this. 📬 Mail Sorting Collect and sort incoming mail, ensuring it reaches the relevant Specialist Nurses or healthcare professionals for action 🖇️ Administrative Support Ensure accurate filing of patient investigations and correspondence, making them available on Evolve. Provide secretarial and administrative assistance to the Children's Community and Specialist Nursing Team, ensuring smooth operation and effective service delivery.
• Respond to Enquiries Handle external and internal telephone enquiries from staff, patients, and others with efficiency, tact, and diplomacy. Ensure that messages and information are quickly relayed to the appropriate person. 💬 Effective Communication Communicate with a wide range of staff, patients, and visitors using verbal, electronic, and other methods, ensuring information is tailored appropriately to the individual’s needs. 💻 Database Management Use databases and computer systems to create and maintain records, ensuring they are accurate and updated. Generate statistics for analytical purposes where needed. Order consumables for patients and managing the smooth operation of this. 📬 Mail Sorting Collect and sort incoming mail, ensuring it reaches the relevant Specialist Nurses or healthcare professionals for action 🖇️ Administrative Support Ensure accurate filing of patient investigations and correspondence, making them available on Evolve.
• Handle external and internal telephone enquiries from staff, patients, and others with efficiency, tact, and diplomacy.
• Ensure that messages and information are quickly relayed to the appropriate person.
• Communicate with a wide range of staff, patients, and visitors using verbal, electronic, and other methods, ensuring information is tailored appropriately to the individual’s needs.
• Use databases and computer systems to create and maintain records, ensuring they are accurate and updated.
• Generate statistics for analytical purposes where needed.
• Order consumables for patients and managing the smooth operation of this.
• Collect and sort incoming mail, ensuring it reaches the relevant Specialist Nurses or healthcare professionals for action
• Provide secretarial and administrative assistance to the Children's Community and Specialist Nursing Team, ensuring smooth operation and effective service delivery.