Administrative Co-ordinator

Job summary

Main duties of the job

With a positive approach to customer care you will need to be able to demonstrate excellent communication skills, prioritise your workload and manage your time efficiently.

*To provide comprehensive administrative support to the 0-19 Public Health Service that supports delivery of the Healthy Child Programme to children, young people and families living within Hampshire.

*Work closely with the Administrative Lead for delegation of day to day duties, with the Admin Manager having management responsibility for administrative processes within the team and Clinical Team Lead for the overall management of the team.

*To work in collaboration with the clinical and non-clinical team members and will have responsibility for managing the administrative process for booking appointments, managing referrals, discharges and transfers in and out of the team using the Open RiO electronic patient system, in accordance with standard operating procedures.

*To delegate tasks to Team Administrators and Team Administrator Apprentices to deliver excellent customer service to service users and ensure the smooth running of the team.

Job responsibilities

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.