Administrative Assistant

Job overview

Our friendly Ashford and Canterbury Community Mental Health Team is seeking a part-time highly motivated and organized Administrative Assistant to join their busy team in Ashford.

KMPT  is a leading provider dedicated to improving the lives of people in Kent & Medway. We are committed to delivering high-quality, compassionate care to our patients.

In this vital role, you will play a crucial part in supporting our clinical teams and ensuring the smooth and efficient delivery of patient care.

• Manage daily mail: Open, date stamp, and dispatch mail promptly.
• Data entry: Accurately input and update patient information into various systems (e.g., RiO) including new referrals, progress notes, test results, and questionnaire outcomes.
• Maintain clinic appointment lists: Check and update appointment schedules in RiO.
• Liaise with internal departments: Build and maintain strong working relationships with colleagues across the organization.
• Provide general administrative support: Photocopying, filing, and other ad-hoc duties as required.

Apply now and kickstart your career in the NHS.

Main duties of the job

• Ideally, you’ll be educated to GCSE in Maths and English or equivalent and NVQ Level 2/RSA2 or equivalent.
• You’ll either have past customer service experience, or, a brilliant understanding of what makes a great service experience.
• Confident, professional, organised, and with a keen eye for detail; you’ll be at home speaking with our patients and making sure that your work is of the very highest quality.
• With experience in MS Office, you’ll know your way around Outlook, Excel & Word, and previous audio typing experience is a bonus.
• Able to stay calm and professional at all times, you’ll always make sure that you put the needs of our patients at the fore.
• If you’re asked to attend an interview, there will be a literacy and numeracy test.

Detailed job description and main responsibilities

• Preparation of a variety of documents and correspondence from tape, digital dictation, or notes
• Printing information in a spreadsheet or report format as required
• Laminating of posters or reports and binding as appropriate
• Booking of appointments and, with appropriate supervision from the Administrators
• Arranging meetings and events
• Diary management
• Ordering of stationery and other supplies

Please see the job description for more details