Administrative Apprentice

Job overview

To provide clerical and administrative support to the Medical Imaging Department secretarial team, reception team and to complete the NVQ training programme.

***Preference will be given to internal Trust staff, as well as ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***

Main duties of the job

The post holder will:

Support the medical secretary team in administrative duties such as typing, letters, appointments, notes, meetings, email's and more administrative tasks.

To support the reception team on the front desk dealing with patients, appointments and telephone calls.

Detailed job description and main responsibilities

• Take appropriate actions regarding telephone calls from patients, GPs and other agencies using initiative, in adherence to Trust guidelines.
• Preparing consumables for patient to collect / preparing them for posting.
• Requesting and Tracing Notes
• General Filling
• Opening the post
• General administration and support for the secretarial team.
• Delivery of referrals to central admin.
• Support with the email inboxes.
• Training on reception desks dealing with patients face to face. For further details please see attached JD&PS.