Administration/Clerical Officer

Job overview

• To liaise with wards, clinical staff, GPs and Trust support staff in person, via telephone and email as and when necessary.
• To show a caring and professional approach towards patients and visitors when carrying out  appointment duties.
• Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate.

Main duties of the job

Working with  a small team which are responsible for booking X-Rays, as well as doing all the ice mail to GP’S and consultants and any other clerical duties within the role.

Adding information onto hospital computer systems when required

Detailed job description and main responsibilities

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.