Administration Officer

Job overview

Applications are invited from suitably qualified and experienced administration candidates to join our busy administration teams.  We currently have the following Band 3 Administration Officer vacancies with the Newcastle North-East Community Treatment Team based at Benton House, 136 Sandyford Road, Newcastle upon Tyne NE2 1QE:-

Full time post :  37.5hrs (Monday to Friday 9am to 5pm)

Part time post: 13.5hrs (required to work Monday and Tuesday – core working hours will be discussed at interview)

This is a very busy service and the successful post holders will members of the admin team to support the large multi-disciplinary clinical team to provide a comprehensive, high quality administrative service at all times. You will undertake a variety of admin duties as assigned by the Administration Team Lead/Administration Manager/Clinical Team Manager.

Main duties of the job

Candidates will be responsible for administrative functions and must have demonstrable recent 12 month experience including, but not limited, to the following: (see job description for further information):

• Experience working in a customer / patient  focused environment (face to face and telephone)
• Administrative/Secretarial experience
• General administrative duties
• Fast, accurate typing/keyboard skills
• Typing and formatting letters and reports
• Minute taking experience
• Diary Management
• Ability to be self-directed, motivated and be able to contribute positively within a team
• Ability to change tasks at short notice
• Reliable and punctual
• The post holder will be expected to demonstrate flexibility in the role
• The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role
• You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.

The post holder must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone.  Candidates must be adaptable, work well as a team and provide a positive patient experience which are essential skills for the role of Administration Officer.

Detailed job description and main responsibilities

Please find attached job description for full details.

Advertising date : 11th February 2026

Closing date : 25th February 2026

We welcome your application.

Previous applicants need not apply. This vacancy will close once a suitable number of applications are received.