Administration Officer

Job overview

An exciting opportunity has arisen for a motivated and suitably experienced part-time Administration Officer (Band 3) to join our busy administrative team at Greenacres Centre, Ashington.

The successful candidate will work alongside our existing administration team to provide administrative and secretarial support to both the Triage Hub and the Central Community Treatment Team.

This is a busy service, and the post holder will provide a comprehensive, high quality secretarial/administrative service at all times. You will undertake a variety of tasks assigned by the clinic managers and administration team lead.

If you are enthusiastic, reliable, and enjoy working in a fast-paced environment where you can make a difference, we would love to hear from you.

Main duties of the job

This is a varied role, supporting key functions of the team.  The successful candidate will deliver a proactive and comprehensive administrative service, including but not limited to:

• Supporting and minuting Multi-Agency and Triage meetings
• Updating and maintaining accurate records using RiO (electronic patient information system)
• Typing letters and reports accurately and in a timely manner
• Managing correspondence and communications efficiently
• Managing incoming enquiries and telephone calls professionally
• Liaising with internal teams and external stakeholders
• Greeting visitors and coordinating appointments and meetings
• Providing general administrative support as required under the direction and guidance of the Admin Team Lead
• Offering cross-cover support during periods of staff absence, including reception duties.
• You will be expected to work independently, manage a busy workload, and prioritise effectively to meet tight deadlines.

Detailed job description and main responsibilities

You will be expected to work independently, manage a busy workload, and prioritise effectively to meet tight deadlines.

We are seeking experienced candidates who can demonstrate:

• Excellent organisational, communication, and interpersonal skills
• Ability to work under pressure and use initiative
• Attention to detail and a high standard of written communication
• Proficiency in Microsoft Office applications
• Previous administrative or secretarial experience, including minute-taking experience, preferably in a healthcare setting and including typing live during discussions
• Fast, accurate advanced typing/keyboard skills (audio-typing skills and experience is also desirable)
• Confidence in using electronic patient record systems (e.g. RiO – though training will be provided)

Essential qualifications must be clearly evidenced in your application, as outlined in the Person Specification.

Shortlisted candidates will be required to complete a typing test as part of the selection process

Communication regarding your application will be sent via the email address provided, therefore, please ensure this is checked regularly.

Please find attached job description for full details.

Advertising date : 8th July 2025

Closing date : 22nd July 2025

We welcome your application.