Administration Officer

Job overview

Applications are invited from suitably qualified and experienced administration candidates to join our busy administration teams.  We currently have the following Band 3 Administration Officer vacancies in the teams listed below:-

Older People's Services based at the Campus for Ageing and Vitality, Westgate Road, Newcastle upon Tyne.  Please note the team will be relocating to a new base at St Nicholas Hospital, Gosforth, Newcastle upon Tyne NE3 3XT (date to be confirmed).

Fixed Term  to June 2026

(15hrs working Thursday and Friday 9am to 5pm / 8.30am to 4.30pm on a rota basis)

Children and Young People's Service (CYPS), Benton House, 136 Sandyford Road, Newcastle upon Tyne NE2 1QE

(37.5hrs working Monday to Friday 9am to 5pm / 8am to 8pm on a rota basis - will be discussed at interview)

Newcastle North-East Community Treatment Team based at Molineux NHS Centre, Newcastle upon Tyne NE6 1SG.

Please note the team is relocating to a new base at Benton House 136 Sandyford Road, Newcastle upon Tyne NE2 1QE in mid 2025.

(37.5hrs Monday to Friday 9am to 5pm)

Newcastle North-East Community Treatment Team based at Molineux NHS Centre, Newcastle upon Tyne NE6 1SG.

Please note the team is relocating to a new base at Benton House 136 Sandyford Road, Newcastle upon Tyne NE2 1QE in mid 2025.

(36hrs Monday to Thursday 9am to 5pm / Friday 9am to 3pm)

Main duties of the job

Candidates must be able to demonstrate proven recent demonstrable 12 month experience of the following that are required for this post:

• Experience in a customer / patient focused environment
• Worked in an administrative/secretarial post
• Fast, accurate typing/keyboard skills
• Experience of typing and formatting letters and reports
• Minute taking experience
• Diary Management
• A good understanding of inputting data to a database system
• Ability to be self-directed, motivated and be able to contribute positively within a team
• Well organised and structured
• The post holder will be expected to demonstrate flexibility in the role in order to meet the needs of the service
• The post holder must be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role
• You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.

Detailed job description and main responsibilities

These are very busy services and the successful post holders will members of the admin teams to support large multi-disciplinary clinical team to provide a comprehensive, high quality administrative service at all times. The post holders must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone.  You will undertake a variety of admin duties as assigned by the Administration Team Lead/Administration Manager/Clinical Team Manager.

Please find attached job description for full details.

Advertising date : 15th May 2025

Closing date : 22nd May 2025

We welcome your application. Previous applicants need not apply. This vacancy will close once a suitable number of applications are received.