Administration Coordinator

Job summary

Please note that due to funding within the existing team we are only accepting applications from current members of the Preassessment Department admin team.

The Division of Theatres and Critical Care are seeking to appoint an administration coordinator for our busy Preassessment Departments on both Sunderland and South Tyneside sites.

Ensuring all patient attendances at preassessment are accounted for and clinics are cashed up in real time, making sure DNAs are communicated to relevant departments.

The post holders primary function will be to facilitate smooth administrative functions by ensuring all tasks are undertaken and the preassessment appointment system is utilised to maximum capacity.

The successful applicant will have sound experience of NHS waiting times and experience of working in an NHS setting, making and rescheduling/rearranging appointments

Main duties of the job

his role offers variety of responsibilities across our preassessment services.

The post holder will be expected to monitor the day to day administrative tasks ensuring they are dealt with depending on priority and urgency. They will also have face to face contact with patients and their carers/relatives, and provide reception cover and assist with telephone calls and other general office duties.

The role involves working closely with Nurse Practitioners, Pharmacists, Consultant Anaesthetists, and administration managers as well as medical secretaries, patient pathway coordinators and associated staff.

The post holder will provide reassurance/flag issues to administration management around appointment utilisation ensuring all slots are filled across sites

Job responsibilities

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One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for STSFT. We also provide access to high quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.

The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements. The Trust will not accept applications which are found to be AI generated.