Administration Assistant

Job overview

An exciting opportunity has arisen for a suitably experienced Administrative Assistant / Receptionist to join our busy community team based at the Greenacres Centre, Ashington. The post will primarily be based at this site; however, the role will also require occasional cover at other local sites, including Howard Centre, Morpeth, and potentially other nearby bases as required to support service delivery.

There are several teams within the building, including Adult Services, Learning Disability Services and Early Intervention in Psychosis (EIP). The successful candidate will provide administrative and reception support across services, working closely with administrative colleagues and multidisciplinary teams to ensure the effective day-to-day running of the site.

This is a full-time role, Monday to Friday, 9:00am – 5:00pm. The successful candidate must be flexible, adaptable and able to provide support across the service as required. Previous administrative experience, ideally within a similar environment, is essential.

Applications are invited from suitably qualified and experienced candidates who meet the Essential Criteria outlined in the Person Specification.

Main duties of the job

We are looking for an enthusiastic, reliable and professional individual to join our friendly, dedicated and supportive administrative team. This role offers the opportunity to contribute to the delivery of high-quality administrative support within a healthcare environment while interacting with patients, carers and professionals on a daily basis.

The post holder will provide comprehensive administrative and reception support to the clinical teams under the direction of the Administration Team Leads.

The role includes acting as the first point of contact for the service, greeting patients and visitors, responding to telephone and email enquiries, and undertaking reception duties as required. Responsibilities include managing a shared inbox, arranging appointments and meetings, updating and maintaining the RiO patient information system, typing correspondence and reports, taking notes at team meetings, processing incoming and outgoing post, ordering supplies and reporting estates issues.

The post holder will also support the wider administrative team and contribute to the smooth day-to-day running of the service. The ability to use initiative, prioritise workload, maintain confidentiality and meet deadlines is essential.

Detailed job description and main responsibilities

Please find attached job description for full details.

Advertising date : 7th April 2026

Closing date : 21st April 2026

We welcome your application.

Please note - this vacancy may close early once a suitable number of applications are received.