Administration Assistant (Outpatients)

Job overview

This is a great time to join University Hospitals of Derby & Burton NHS Foundation Trust(UHDB). We are currently undergoing a significant period of change that will enable us to deliver an even greater service to our patients.

Our ambition to be sector leaders in new models of administration, allowing us to continue to absorb growing demand and significantly increase our digital capability, whilst improving patient experience, ensuring they are in the hands of our brilliant people.

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people, and local partners in achieving the best of health for the local population and the communities in which they live.

UHDB is one of the largest employers in the region. As an ‘anchor’ organisation we play a wider role in society; setting an example in partnership with other large local employers across the public and private sector seeking to promote inclusion, raise the aspirations and prospects of young people, be a good employer and a major contributor to the local economy.

This post is a Fixed term/Secondment due to time limited funding.

Main duties of the job

We currently have a vacancy within our outpatient administration at the Royal Derby Hospital.

The working days of this role will be Monday, Tuesday, Thursday, Friday.

You will have a background, in administration or customer service, a good telephone manner and have attention to detail.  Self-motivation and being a good team player are further attributes that we value.

You will strive to have the desire to work in the NHS to support delivering great patient care.   You will be expected to work flexibly to meet the needs of our services. Routinely on the same site, or wider if you would welcome that to further your experiences.

The experiences you will gain and the support we will give you for your personal development will help you to reach your full potential.

We know that you will thrive here, challenging your own ambitions with our fantastic career and learning and development opportunities.

Closing date of applications:  20 April 2026

Interview date: 1 May 2026

If you are considering applying for an internal secondment, please ensure you have discussed this with your line manager and obtained their support prior to submitting your application.

Please be aware that there is no guarantee that you will be released from your substantive post, so you should seek approval before applying as you are applying or a Secondment.

Detailed job description and main responsibilities

Please see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB – this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.

UHDB is committed to fair and transparent recruitment. We welcome authentic applications that reflect your own skills, experience and motivations for the role. While we understand that candidates may use AI tools for grammar, formatting or accessibility purposes, applications that appear to be substantially AI‑generated may be subject to additional review. If this applies to your submission, we will let you know and may ask for clarification. Please ensure your application accurately represents your experience and is written in your own words.

Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorship Impacts of the changes to the UK immigration policy | NHS Employers

Impacts of the changes to the UK immigration policy

Learn more about changes to UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa.