Admin Team Leader

Job overview

An exciting opportunity has arisen for an Admin Team Leader to work within the Complex Needs Nursing Service. The service operates across Pennine and Central & West Localities.

We are looking for a highly motivated and enthusiastic individual for the post of Administration Team Leader.   You must be able to demonstrate the ability to work in a challenging and emotionally demanding role.  You must have proven knowledge of administration procedures and systems.

Previous line management experience would be an advantage but not essential. This position will give the opportunity to gain experience managing an administration team and supporting the administration processes of 3 clinical nursing teams.

The post holder will be responsible for the day to day management of the administration team, with responsibility for supervision, appraisals, managing attendance and arranging cover during annual leave and sickness. The full functions of the role are detailed in the job description and can be discuss upon enquiry about the role.

The post holder will be supported by the Team Leaders for CCNN and Service Manager and will work closely with staff to support and develop the services.

Main duties of the job

In return you will be part of a supportive team who will develop your skills, knowledge  and experience. The Administration Team are engaging and working as one team and are keen to find an experienced administrator to continue to support the delivery of excellent care and patient experience.

If you are looking to expand your existing skills and knowledge and gain further experience then this could be the role for you.

• To communicate with administrative staff within locality on occasionally difficult, sensitive and complex business issues. This will require a degree of negotiating, empathy and reassurance skills to foster cooperation across the service.
• To be the admin lead to specified staff within locality.
• To support the leadership team in the engagement of staff.
• To support the leadership team in the motivation and continuous development of staff to ensure high levels of productivity and quality.
• To create and maintain effective working relationships with staff at all levels, internal and external across the whole health economy.
• To assist the leadership team in the workforce planning of own locality to create a network wide plan.

Detailed job description and main responsibilities

• At the direction of the leadership team to implement the aims and objectives of the network and Trust within the locality.
• To analyse business and performance information and make decisions on the most appropriate route of action, using own judgement and experience and with the support of the leadership team to resolve difficult situations.

For more details on this vacancy please review the attached job description and person specification.

For further details please contact:

Michele Kershaw -Team Leader: [email protected]

Rebecca Higham – Interim Service Manager: [email protected]