Admin Support - Band 3

Job overview

We have an exciting opportunity to recruit a Band 3 Admin Support within our Children's Community Nursing Admin Team

We are looking for a dynamic individual with excellent communication, organisational and secretarial skills to support the administration function.

We are looking for individuals with a positive and compassionate approach to supporting patient care. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. The essential requirements of this post are good telephone manner, high level communication skills, typing letters, digital dictation and attention to detail.

You will have good organisational skills and the ability to work both independently and as part of a team. We have a full electronic patient record system which is central to our work, so accurate record keeping is critical, and you must be able to concentrate in a busy working environment.

Main duties of the job

The successful candidates will provide an efficient and comprehensive administration service to support the wide range of nurses within the teams. We are looking for individuals with a positive and compassionate approach to supporting patient care.

They will work within a busy integrated and skill mixed Team. They will need  to be confident and empathetic in dealing with sensitive telephone calls and complaints, with an excellent telephone manner. The ability to work well as part of team is vital in this role as we rely on each other for support with work load and guidance with sensitive patient queries.

Detailed job description and main responsibilities

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.