Admin Coordinator

Job overview

Are you a skilled and experienced Admin Coordinator? Then come and join our team.

As an innovative service, we offer a hybrid of base and remote working to fit around the service and your home life.

This is an exciting time for someone to join a highly motivated, professional and committed team. We are looking for someone with energy, enthusiasm, and a high level of managerial skills and experience. We are looking for someone who is experienced in staff management, coordinating the work of the admin team, to manage HR related queries, developing procedures, preparing and reviewing reports and liaising with managers, practitioners, clients and external professionals. The Admin Coordinator is a significant part of the service’s leadership team and is supportive to the service and modality leads.

All staff will work as part of a team and receive regular senior management support. Good administrative, time management and communication skills are also essential. The NHS Talking Therapies Southampton Steps2Wellbeing service prides itself on being innovative and is passionate about development.

We welcome enquiries and informal visits are also welcomed.

Main duties of the job

To act as first-line supervisor to the Team Administrators with responsibility for maintaining performance and ensuring all standards and timescales are adhered to.

To help ensure that the Trust’s policy on Attendance and Sickness management is fully implemented and adhered to by the Team Administrators.

To maintain records and provide sensitive reports including waiting lists, computerised systems, databases and spreadsheets required by the Senior Clinical Lead & Service Manager. May require long periods of concentration.

To provide information to patients, staff, carers, relatives, GPs, CMHTs, relating to patient care and service pathways etc. Communicate in a tactful and courteous manner often requiring non-clinical advice involving careful analysis of delicate situations regarding patient care, requiring knowledge of patient confidentiality.

To have a proficiency in Microsoft Office, particularly Outlook, Excel, and PowerPoint.

To organise and prioritise own routine and non-routine daily workload. To have input into developing, and implementing new office procedures and systems e.g. databases, operational procedures e.g. processing referrals and monitoring waiting times.

To be able to work with complex accurate data when required e.g. confidential letters to patients, breach recording.

To be responsible for attending meetings as required and for taking minutes at meetings. To assist in the organisation of conferences and away days.

Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact [email protected]