Admin Clerk

Job summary

Main duties of the job

Preparing paperwork, packs, and other documents as directed by the line manager.

Assisting in the preparation and setup of resources for educational events.

Maintaining both electronic and hardcopy filing systems, along with managing local intranet pages.

Organising meetings, including preparing agendas and supporting paperwork.

Responding to team inbox emails promptly and effectively.

Supporting the handling and distribution of post and packages, including Secondary Care Records.

Maintaining and updating electronic diaries/calendars.

Managing and editing local intranet pages.

Using computer systems to process information related to post, records, and other administrative tasks.

Responding to emails and completing administrative work via computer-based systems.

Ensuring information security and following protocols for electronic data handling.

Collaborating in a flexible and dynamic environment, providing administrative support across various teams and locations.

Participating in team meetings and supporting colleagues in daily operations.

Supporting and assisting other staff members, as directed by the line manager, to ensure smooth operation and service delivery.

Answering the telephone in a professional manner, filtering and directing calls appropriately.

Taking messages and ensuring they are delivered accurately and in a timely manner.

Interacting with patients, relatives, carers, and other stakeholders in a professional and courteous manner.

Job responsibilities

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.