Admin Assistant/Receptionist

Job summary

1 x 22.5 hours per week

NHS Barnsley Talking Therapies are seeking to recruit a permanent part-time Admin Assistant/Receptionist to join our busy front line Admin Team to provide both a high-quality administration & reception service to our service users & visitors, whilst always ensuring confidentiality. Excellent administrative skills are essential to provide support to our large team of clinical staff. The role is for 22.5 hours per week (3 full days Weds/Thurs/Friday or days can be negotiated). Our Teams service hours are Monday to Friday 9am to 5pm, based at Rose Tree Ave, Cudworth.

The right person will possess NVQ Level 2 or RSA 2 Word Processing qualification or an equivalent level 2 administration qualification or relevant administration experience. Previous healthcare experience would be preferred but is not essential. You must be proficient in the use of microsoft packages and can learn new IT packages and clinical systems used within NHS. You will be able to demonstrate excellent interpersonal, organisational & communication skills combined with essential frontline customer services skills and a self-motivated and flexible approach to work.

For any further information about this post, please do not hesitate to contact Traci Gray, Admin Manager, mobile 07771 656541 or 01226 644900 or email traci.gray@swyt.nhs.uk.

All employees of the Trust are strongly encouraged to be fully vaccinated against COVID-19 to protect patients.

Main duties of the job

The role is part of our Admin Team, to support clinicians and clients within our service, as well as providing a crucial empathic reception & appointment making service. Completing admin processes that flow together in our two admin hubs to fit the service pathway for clients treatment.

It is crucial to be able to use & work on your own initiative but also be part of the team. You must have an ability to be flexible and a willingness to adapt to change to meet the demands of the post. Work with sensitivity and have a good understanding of the service provision. Always use effective verbal & written communication, incorporating tact, empathy, consideration, courtesy, and confidentiality. Adapt style of communication to respond to others communication difficulties.

We use daily the clinical systems named PCMIS, Systmone, Portia & NHS Spine, alongside all MS packages. Training will be given for all systems.

At the time of advertising, this role does not meet the minimum requirements (salary threshold or occupational requirements) set by UK Visas and Immigration to sponsor candidates to work in the UK. For this reason, unfortunately we are unable to sponsor anyone on a visa for this role at this moment in time.

Job responsibilities

We are a specialist NHS Foundation Trust that provides community, mental health and learning disability services for the people of Barnsley, Calderdale, Kirklees and Wakefield. We also provide low and medium secure services and are the lead for the west Yorkshire secure provider collaborative.

Our mission is to help people reach their potential and live well in their communities, we do this by providing high-quality care in the right place at the right time. We employ staff in both clinical and non-clinical services who work hard to make a difference to the lives of service users, families and carers.

We encourage and welcome applications from all protected characteristic groups, we value diversity and want our workforce to be reflective of our communities.

Being a foundation Trust means were accountable to our members, who can have a say in how were run. Around 14,300 local people (including staff) are members of our Trust.

Join us and you will be one of over 4,500 staff committed to supporting and improving the mental, physical and social needs of the thousands of people we meet and help each year.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all colleagues and volunteers to share this commitment.

We do reserve to right to close vacancy before the advertised closing date if necessary, so please apply as soon as possible.