Admin Assistant

Job overview

The successful candidate will provide comprehensive admin support to the Herts Valley Integrated Diabetes Service (HIDS), to assist the smooth operational running of the service.

HIDS is an integrated service working with our partner organizations to provide seamless care for people with diabetes in South and West Herts.

The job is for 18.75 hours per week and there is flexibility in when these are worked but our preference would be for some mornings to be covered.

You will be part of a team of 8 based at Sandridge Gate

*Interviews are planned for 5th June 2026*

Main duties of the job

You will undertake a wide range of tasks including full use of the SystmOne computerised patient records database for registering patients, making appointments, applying clinical rotas and dealing with tasks.

You will be the first point of contact for patients, carers, clinical staff, consultants, GPs and other health care professionals and will have contact with a range of people via telephone, email, letter, MS Teams and in person; including patients. You will liaise with the clinician of the day, escalating issues to the HIDS Senior Administrator as required. You will be required to use a variety of databases as required.

You will have personal responsibility for a number of delegated tasks outlined in a specific work plan and work flexibly as a member of the administration team to support the Herts Valley Integrated Diabetes Service (HIDS).

Detailed job description and main responsibilities

Please see attached Job Description and Person Specification.

If you have any questions about the job please contact us prior to interview as we are happy to answer questions