Accounts Receivable Manager

Job overview

We are looking for an enthusiastic, motivated individual to join the Financial Services Team as an Accounts Receivable Manager working closely with other areas of the Health Board’s Finance function, Hospital General Offices and partner organisations.

The role requires someone who understands the requirements of an Account Receivable department and the financial context in which the NHS in Wales operates.

This is a great opportunity for those looking at furthering their finance career, as well as gaining a wider understanding and experience of the management of NHS services.

If you believe you have the skills, enthusiasm, and ambition to join our team, we would love to hear from you.

The ability to speak Welsh is desirable; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Responsible for the day-to-day operational management and performance of the Accounts Receivable (AR) section of the Finance Department.

Ensure that all invoices are raised promptly and accurately, in accordance with agreed procedures and timetables. Provide leadership and advice to accounts receivable staff to enable resolution of invoice-raising issues from customers and staff and undertake the training and development of staff within the AR section.

Investigation and resolution of sensitive and often complex issues arising from the process e.g. reasons for the delay or non-payment of debts and the provision of specialist advice when required.

Responsible for debt management and collection in conjunction with colleagues, including where appropriate the pursuing of any legal routes and advice on matters of write-off.

To lead and co-ordinate the accounts receivable data for the preparation and completion of annual accounts in line with all statutory requirements and timescales.

Provide expertise and specialist advice in respect of VAT as appropriate to the work of the section.

Detailed job description and main responsibilities

The Post holder’s main duties and responsibilities are as follows:

To be responsible for the overall planning, management and organisation of the work of the AR section including appropriate training and development of staff within the section. This will

include all month/year end Oracle Accounts Receivable rollover procedures. These will be technically complex and involve a knowledge of systems and how they link into financial requirements.

To provide the lead specialist role in the resolution of queries and recovery of all outstanding debts, including recommendation and specialist advice in respect of potential write-offs. This will require discussion of financial queries with colleagues and/or customers (both inter NHS and wider non-NHS population) which are often complex, involving the reasons for the delay or potential non-payment of debt. These may be contentions and of a sensitive nature and involve negotiation over repayment terms or options.

To act as the primary lead contact for the full range of Accounts Receivable issues. This will include liaising with both finance and non-finance managers to provide detailed advice and guidance on their own particular area.

To ensure all aspects of VAT legislation are correctly accounted for as applicable to the AR service, and provide technical guidance to staff and NHS clients.

To develop and maintain essential documentation to receive the required information form the requesters. Ensure these forms are easily understandable and completed correctly by invoice requesters.