1689 - Receptionist/Clerical Officer

Job summary

Main duties of the job

You will maintain a high standard of professionalism whilst responsible for reception duties for our Therapy and outpatient services at BHNFT. This will involve dealing with enquiries and providing information to members of the general public both face to face and over the telephone.

You will also be responsible for maintaining an efficient and effective appointment system for several out-patient therapy areas, including booking, cancelling and re-arranging appointments, recording patient referrals and using our digital systems.

This role is a fantastic opportunity for apprentices who are currently studying for NVQ Level 2/3, apprentices should note that the salary would be Agenda for Change Annex 21 trainee rate (75%max of band) until they have completed their apprenticeship.

Job responsibilities

Barnsley Hospital NHS Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work

We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise the promise NHS colleagues make to each other to improve the experience of working in the NHS for everyone

We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation

Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that band 2 roles are no longer eligible for sponsorship

The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction

Please note we reserve the right to close positions early