0820 - Patient Safety & Quality Improvement Asst Bereavement

Job summary

Interview Date: TBC

As the PSQI Assistant will participate in the development and implementation of projects and related PSQI initiatives. The remit includes the functions of the Bereavement office, where the post holder will provide a professional and empathetic service for bereaved families and individuals who have experienced the loss of a close relative/loved one whilst an inpatient.

Support processes within the current legal framework for the appropriate management of deceased patients

Liaise with the bereaved and internal and external stakeholders to ensure ongoing services such as death certification and transfer to funeral services occur in a timely manner with minimal distress for the bereaved.

Support the PSQI Team in the organisation of activities to support the department such as, meetings, training, collection of data, reviewing medical records.

Participate in the delivery of information to groups of staff relating to patient safety findings, to promote improvements in quality and patient safety.

Provide administration support for PSQI/Bereavement Office initiatives, service improvements and innovation projects.

Act as the first point of contact for enquires from end users, clinical staff and team members.

This position is for 24 hours to cover a five day service.

Main duties of the job

The post-holder will provide support to the PSQI Team and Bereavement Office.

Acting as a first point of contact for both internal and external stakeholders regarding deceased patients.

Carry out meetings with recently bereaved, using developed empathic and re- assurance skills, providing advice and information about death registration, making funeral arrangements, claiming benefits and any other queries in a clear and sensitive manner.

Provide day to day support for PSQI initiatives.

Resolving day to day problems independently, but escalate concerns to members of the Bereavement Office/ PSQI team.

Assist the team in the development of plans and monitoring progress.

Meet the administration needs of the team, which includes arranging, taking accurate minutes and following up actions.

Provide support to ensure timely referral to HM Coroner where applicable by the Medical Staff

Provide assistance to HM Coroners office and Registrars office. N.B This list is not exhaustive

Job responsibilities

Please note that the Trust reserves the right to close a position early.

Barnsley Hospital NHS Foundation Trust is a high performing Trust achieving a Good rating in our most recent Care Quality Commission (CQC) assessment and achieving significant progress in the delivery of our strategic objectives. We are proud of the commitment of our staff to ensuring a strong and sustainable future for this organisation which is highly valued by our local communities.

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation, where staff are engaged for change and committed to being part of the journey to sustainability and growth.

Barnsley Hospital NHS Foundation Trust is committed to promoting equality of opportunity and fair treatment to all applicants regardless of race, nationality, ethnic origin, gender, marital status, mental or physical disability, religion or belief, sexual orientation, age or offending history.

The cost of the DBS (criminal records check) for Band 6 and above roles only will be met by the successful candidate(s) through salary deduction.

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility - Health and Care Worker visa: Overview - GOV.UK