# WW1 Hub Support Administrator

> NHS job listing from Job Clerk for Connect Healthcare Rotherham CIC.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ww1-hub-support-administrator/a9e0284a-a008-4da5-937e-5797e59b78ac
- **Markdown:** https://www.jobclerk.com/job/ww1-hub-support-administrator/a9e0284a-a008-4da5-937e-5797e59b78ac.md

## Summary

- **Status:** Live
- **Employer:** Connect Healthcare Rotherham CIC
- **Location:** Valley Health Centre
- **Workplace type:** onsite
- **Profession:** Administrator
- **Salary:** £12.71 pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 22.5 hours per week
- **Closing date:** 2026-09-15T22:59:00.000Z
- **Posted:** 2026-09-01T10:31:18.946Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Rotherham/Connect_Healthcare_Rotherham_CIC/Primary_care/Primary_care-v8122699
- **Application URL:** https://apps.trac.jobs/job-advert/8122699?ShowJobAdvert=&feedid=9002
- **Employer website:** https://connecthealthcarerotherham.co.uk/

## Job Content

### Job overview

The job overview of this advert can be found in the attached job description and person specification.

### Main duties of the job

The main duties of this advert can be found in the attached job description and person specification.

### Detailed job description and main responsibilities

Detailed job description and main responsibilities of this advert can be found in the attached job description and person specification.

### Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Skills

**Essential**

- Good verbal and written communication skills
- Good organisational skills.
- Confident telephone manner
- Good attention to detail
- Ability to follow instructions and work within clear processes.
- Ability to prioritise routine tasks
- Ability to escalate concerns appropriately
- Ability to work independently within the boundaries of the role
- Ability to use Microsoft Office, Outlook and basic IT systems
- Ability to remain calm under pressure
- Ability to maintain confidentiality at all times

**Desirable**

- Ability to use SystmOne or other clinical systems
- Ability to update spreadsheets and trackers accurately
- Ability to take basic meeting notes or minutes
- Ability to support website, newsletter or social media administration using approved content

### Experience

**Essential**

- Experience of working in an administrative, reception, customer service or support role
- Experience of answering telephone calls and dealing with queries
- Experience of maintaining records, spreadsheets or filing systems
- Understanding of confidentiality
- Ability to work with a range of staff and visitors in a professional manner

**Desirable**

- Experience of working in primary care, the NHS or a healthcare setting
- Experience of working with clinical systems such as SystmOne or EMIS
- Experience of working in a busy reception or hub environment
- Experience of supporting meetings, minutes or events
- Experience of working with shared inboxes or administrative trackers

### Qualifications

**Essential**

- GCSE English and Maths, grade C/4 or above, or equivalent experience.
- Willingness to undertake mandatory training
- Willingness to complete chaperone training
- Willingness to complete information governance and confidentiality training

**Desirable**

- NVQ Level 2 in Business Administration or Customer Service, or equivalent experience
- Previous training in chaperoning
- Previous training in safeguarding, confidentiality or customer service

### Personal Qualities

**Essential**

- Reliable and punctual.
- Professional and approachable
- Calm and confident manner
- Flexible and willing to support the needs of the hub
- Respectful and compassionate
- Able to work as part of a team
- Able to recognise the limits of the role and escalate appropriately
- Committed to supporting safe and effective patient services

**Desirable**

- Interest in primary care and community-based services.
- Willingness to learn and develop within the role.
- Positive approach to problem solving and service improvement.

## Documents

- [job description (pdf, 160.4kb)](https://www.healthjobsuk.com/documents?vdoc=10579026)
- [person specification (pdf, 160.4kb)](https://www.healthjobsuk.com/documents?vdoc=10579027)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.