# Workforce Roster Administration Assistant > NHS job listing from Job Clerk for North Cumbria Integrated Care NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/workforce-roster-administration-assistant/0648d680-4f52-4d65-8199-08092339de6b - **Markdown:** https://www.jobclerk.com/job/workforce-roster-administration-assistant/0648d680-4f52-4d65-8199-08092339de6b.md ## Summary - **Status:** Live - **Employer:** North Cumbria Integrated Care NHS Foundation Trust - **Location:** Trust Headquarters, Pillars Building, Cumberland Infirmary - **Workplace type:** onsite - **Profession:** Administrative assistant - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Per Annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-11-02T23:59:00.000Z - **Posted:** 2026-10-19T12:42:36.704Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cumbria/Carlisle/North_Cumbria_Integrated_Care_NHS_Foundation_Trust/ERostering/ERostering-v8337896 - **Application URL:** https://apps.trac.jobs/job-advert/8337896?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.ncic.nhs.uk ## Job Content ### Job overview Band 3 - Workforce Roster Administration Assistant - 37.5 hours per week An exciting opportunity has arisen within the Workforce Roster team for a Band 3 Workforce Roster Administration Assistant. The role of the department is to support the Trust in the use of eRoster, Loop, SafeCare and eCommunity. It is also an exciting time for the team with the upcoming roll out of eRoster to the remainder of the Trust, implementation of ESR Go and Stream. ### Main duties of the job As an Workforce Roster Administration Assistant you will work within a growing team to support wards and departments to promote safe, transparent and cost effective staff planning through the effective rostering practice. You will be one of the first people that system users contact for help, support and advice. ### Detailed job description and main responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. CERTIFICATE OF SPONSORSHIP Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit the UK Visas and Immigration website (Opens in a new tab). If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Disclosure and Barring Service: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £20.00 + Administration cost of £6.50 = £26.50. Deducted from salary over a 4 month period or a one-off payment. Enhanced Check: £41.00 + administration cost of £6.50 = £47.50. Deducted from salary over a 4 month period or a one-off payment. NCIC can offer successful future employees the following benefits: 27-day holiday scheme rising to 33 after 10 years Flexible working Scheme NHS Discounts* Salary Sacrifice schemes including lease cars and Cycle to Work* Excellent opportunities for development* Competitive NHS Pension scheme Vivup is a free, confidential counselling and information service to assist with personal or work-related problems *Subject to eligibility Important Information Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date ## Person Specification ### Skills **Essential** - Effective communication and interpersonal skills, able to deal with all levels in the organisation in a confident and assertive manner. - Minute taking - Negotiation and influencing skills - Commercial aptitude and commitment to saving money for the NHS. - Ability to provide a customer focussed approach - Ability to use persuasive and motivational skills - Confidence when working with and influencing senior stakeholders. - Effective team work. - Ability to prioritise daily and longer term priorities, where there are conflicting demands. - Ability to handle conflict and manage challenging conversations and deliver difficult messages. - Work in a calm and professional manner when under pressure. - Ability to work to tight deadlines and maintain accuracy and attention to detail. - Computer literate. - Numeracy and literacy skills. - Professional friendly demeanour with good customer service skills. ### Knowledge **Essential** - Understanding of administrative processes and systems in a busy environment. **Desirable** - Understanding of Staff rostering particularly within the NHS or healthcare setting. - A knowledge of NHS Terms and Conditions of Service. ### Experience **Essential** - Significant administrative experience in an Agency/HR/Recruitment/Operational/Commercial or Customer Service setting **Desirable** - Experience of working with electronic rostering systems/ESR or other HR solutions/payroll. ### Qualifications **Essential** - GCSEs in maths and English - NVQ3 or relevant professional/ work experience - Working knowledge and experience of Microsoft packages (especially Word and Excel) **Desirable** - Public Sector (particularly NHS) or Commercial ## Documents - [a-26-8337896 workforce roster administrator assistant b3 (pdf, 144.4kb)](https://www.healthjobsuk.com/documents?vdoc=10663065) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.