# Workforce Information Support Officer (Band 3)

> NHS job listing from Job Clerk for Airedale NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/workforce-information-support-officer-band-3/386ca9d5-76c1-424a-8db4-38fbbaf33946
- **Markdown:** https://www.jobclerk.com/job/workforce-information-support-officer-band-3/386ca9d5-76c1-424a-8db4-38fbbaf33946.md

## Summary

- **Status:** Live
- **Employer:** Airedale NHS Foundation Trust
- **Town:** Keighley
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 Per Annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (37.5)
- **Closing date:** 2026-08-02T23:59:00.000Z
- **Posted:** 2026-07-15T13:42:50.474Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/West_Yorkshire/Steeton/Airedale_NHS_Foundation_Trust/Workforce_Information/Workforce_Information-v8094120
- **Application URL:** https://apps.trac.jobs/job-advert/8094120?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.airedale-trust.nhs.uk

## Job Content

### Job overview

Do you like variety?  Do you have good Microsoft Excel skills? Are you looking for a new challenge?

The Workforce Information Team sits within our People Systems and Resourcing Team that comprises of e-rostering/medical rota, recruitment and temporary staffing.  We are a friendly, flexible and supportive team and we feel this role is great experience for anyone looking for a career in HR Information or a related field.

This role will be based onsite at Airedale General Hospital/Gateway House (Skipton)

### Main duties of the job

The role will involve daily, weekly and monthly reporting to deadlines, picking up queries in relation to information, and working on updating HR Information systems. The information we work with is highly confidential, and is often reported at a National level, and therefore, excellent attention to detail, and an ability to identify issues with data quality is key to this role. Also essential are strong excel skills and a good understanding of information governance.

### Detailed job description and main responsibilities

JOB SUMMARY/PURPOSE:

Alongside the Workforce Information Analyst this role will provide and develop a quality Workforce Informatics Service to support workforce benchmarking and performance, with responsibility for providing annual, routine and ad hoc workforce information reports. Support the provision, analysis and presentation of complex workforce information.

The post holder will utilise the Electronic Staff Record (ESR) database system working mainly with the ESR Business Intelligence reporting suite that provides detailed intelligence to all levels of the organisation.

## Person Specification

### Skills

**Essential**

- Excellent interpersonal skills and ability to influence at all levels
- Excellent analytical and problem solving skills
- Ability to cope with multiple tasks and prioritise workloads effectively and meet set deadlines
- Proven organisational and highly defined communication skills
- Highly developed and wide ranging IT Skills e.g. Advanced Excel, data manipulation, producing graphs
- Ability to diagnose problems and propose creative and practical solutions

**Desirable**

- Report writing skills

### Knowledge

**Essential**

- Understanding of the NHS Constitution and its implications
- Technical knowledge in business/administrative processes.
- Understanding of the healthcare agenda and how it fits with the Workforce strategy and operational activity.
- Systems knowledge

**Desirable**

- In-depth knowledge of the ESR system
- Workforce planning models/tools

### Experience

**Essential**

- Significant experience within a human resources field administrative processes and human resources planning
- Experience of using ESR Business Intelligence
- Experience of working across a large complex organisation
- Experience of communicating both verbally and in writing to Senior Management
- Experience of preparing reports that communicate complex information in an accessible format

### Qualifications

**Essential**

- Diploma/NVQ level 3 or equivalent level of knowledge or experience
- Evidence of continual professional and personal development

**Desirable**

- ECDL

### Personal Attributes

**Essential**

- Able to work under pressure to meet deadlines
- Self-motivated and resilient
- Able to work within the Trust Right Care Values & Behaviours framework
- - Confident, professional demeanor

**Desirable**

- Professional credibility

## Documents

- [links (pdf, 207.1kb)](https://www.healthjobsuk.com/documents?edoc=1669)
- [ai statement (pdf, 304.4kb)](https://www.healthjobsuk.com/documents?edoc=2960)
- [privacy notice (pdf, 70.0kb)](https://www.healthjobsuk.com/documents?edoc=1621)
- [probation policy (pdf, 323.9kb)](https://www.healthjobsuk.com/documents?edoc=2588)
- [applying for a job (pdf, 286.0kb)](https://www.healthjobsuk.com/documents?edoc=3022)
- [values & behaviours (pdf, 681.3kb)](https://www.healthjobsuk.com/documents?edoc=1615)
- [airedale welcome brochure (pdf, 1.6mb)](https://www.healthjobsuk.com/documents?edoc=2741)
- [trust inclusion statement (pdf, 266.4kb)](https://www.healthjobsuk.com/documents?edoc=2502)
- [information for applicants (pdf, 285.5kb)](https://www.healthjobsuk.com/documents?edoc=2587)
- [airedale recruitment process guide (pdf, 142.4kb)](https://www.healthjobsuk.com/documents?edoc=1885)
- [job description & person specification (pdf, 784.5kb)](https://www.healthjobsuk.com/documents?vdoc=10405244)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
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