# Wheelchair Service Admin Officer > NHS job listing from Job Clerk for Sheffield Teaching Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/wheelchair-service-admin-officer/7b459bdb-6417-4c91-a7b7-f66974a2a65d - **Markdown:** https://www.jobclerk.com/job/wheelchair-service-admin-officer/7b459bdb-6417-4c91-a7b7-f66974a2a65d.md ## Summary - **Status:** Live - **Employer:** Sheffield Teaching Hospitals NHS Foundation Trust - **Town:** Sheffield - **Region:** North East and Yorkshire - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 pa/pro rata for part time staff - **Contract type:** 9 months (9 Months Fixed Term Contract from the first day of the successful candidate starting employment. All existing NHS staff will only be considered on a secondment basis.) - **Employment type:** Full time - 37.5 hours per week (Monday to Friday working 8.30-4.30) - **Closing date:** 2026-07-21T23:59:00.000Z - **Posted:** 2026-07-07T23:02:03.589Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Sheffield/Sheffield_Teaching_Hospitals_NHS_Foundation_Trust/Administration/Administration-v8060182 - **Application URL:** https://apps.trac.jobs/job-advert/8060182?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.sth.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen to be part of the administration team in The Wheelchair Service Team.  The team is responsible for the assessment and provision of standard wheelchairs and special seating. The service operates from the Mobility and Specialised Rehabilitation Centre (M&SRC) and is part of the Specialised Rehabilitation Services (SRS) directorate. The Wheelchair Service Officer role within the Wheelchair Service is varied and challenging. It involves interacting with patients over the telephone and face to face, understanding patient’s needs and learning about new equipment being prescribed to patients. The job also involves a wide range of administration duties including recording and maintaining information on the Wheelchair Service database. You will be responsible for prescribing standard chairs; triaging referrals; arranging the supply, repair, modification and collection of equipment; action requests for home visits and checking invoices. You will also liaise with patients about Personal Wheelchair Budgets and how they can access these. ### Main duties of the job The purpose of the role is to provide administrative support to the Wheelchair Services Team. Tasks will include prescribing standard wheelchairs, providing patients with information regarding Personal Wheelchair Budgets and other general admin duties. This also involves liaising with suppliers and approved repairers as well as with patients, both face-to-face and over the telephone. You will be expected to support provision of the highest standard of care to all patients and contribute to the overall efficiency and development of the service. This vacancy is advertised on a fixed term contract basis for a period of nine months due to the post being part of an organisational change within the Rehabilitation Engineering department. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and the management of organisational change. Please note all existing NHS staff will only be considered on a secondment basis. This must first be agreed with your current line manager. ### Detailed job description and main responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria. ## Job Details An exciting opportunity has arisen to be part of the administration team in The Wheelchair Service Team. The team is responsible for the assessment and provision of standard wheelchairs and special seating. The service operates from the Mobility and Specialised Rehabilitation Centre (M&SRC) and is part of the Specialised Rehabilitation Services (SRS) directorate. The Wheelchair Service Officer role within the Wheelchair Service is varied and challenging. It involves interacting with patients over the telephone and face to face, understanding patient’s needs and learning about new equipment being prescribed to patients. The job also involves a wide range of administration duties including recording and maintaining information on the Wheelchair Service database. You will be responsible for prescribing standard chairs; triaging referrals; arranging the supply, repair, modification and collection of equipment; action requests for home visits and checking invoices. You will also liaise with patients about Personal Wheelchair Budgets and how they can access these. ## Job Description The purpose of the role is to provide administrative support to the Wheelchair Services Team. Tasks will include prescribing standard wheelchairs, providing patients with information regarding Personal Wheelchair Budgets and other general admin duties. This also involves liaising with suppliers and approved repairers as well as with patients, both face-to-face and over the telephone. You will be expected to support provision of the highest standard of care to all patients and contribute to the overall efficiency and development of the service. This vacancy is advertised on a fixed term contract basis for a period of nine months due to the post being part of an organisational change within the Rehabilitation Engineering department. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and the management of organisational change. Please note all existing NHS staff will only be considered on a secondment basis. This must first be agreed with your current line manager. ## Responsibilities Please view the attached Job Description and Person Specification documents for full details regarding this post. When completing your application please ensure that you clearly demonstrate how you meet the role criteria. ## Person Specification ### Experience **Essential** - IT literate - Good written and verbal communication skills. - Effective interpersonal skills - Demonstrate a tactful understanding when dealing with a variety of people and situations - Ability to work under pressure **Desirable** - Previous NHS experience. - Wheelchair knowledge - ECDL Training (ongoing or completed). - Disability Awareness ### Qualifications **Essential** - Educated to GCSE Grade C/4 English and Maths or above or equivalent qualification/experience - NVQ3 Administration/Customer Service or equivalent **Desirable** - ECDL Parts I and II - Customer Care Training ### Persdonal Qualities **Essential** - Physically able to perform the duties required of the post. - Ability to manage competing priorities - Demonstrates sensitivity, understanding, and respect when dealing with patients. ### Special Skills/Aptitudes **Essential** - Ability to prioritise work - Ability to work on own initiative - Ability to work as part of a team - Excellent interpersonal and communication skills - Methodical working procedures - Understanding of need for patient confidentiality - Ability to empathise when dealing with a variety of people and situations. ## Documents - [staff benefits (pdf, 2.7mb)](https://www.healthjobsuk.com/documents?edoc=2420) - [information for candidates (pdf, 496.3kb)](https://www.healthjobsuk.com/documents?edoc=2162) - [applicants - how we use your information (pdf, 87.4kb)](https://www.healthjobsuk.com/documents?edoc=2165) - [wheelchair services officer job description (pdf, 360.4kb)](https://www.healthjobsuk.com/documents?vdoc=10350371) - [getting to work at sheffield teaching hospitals (pdf, 305.0kb)](https://www.healthjobsuk.com/documents?edoc=2163) - [wheelchair services officer person specification (pdf, 200.4kb)](https://www.healthjobsuk.com/documents?vdoc=10350372) - [policy statement on the recruitment of ex-offenders (pdf, 124.0kb)](https://www.healthjobsuk.com/documents?edoc=2211) - [a guide to using artificial intelligence and with your personal statement (pdf, 163.6kb)](https://www.healthjobsuk.com/documents?edoc=2894) - [candidate application best practice guide - please read before completing your application (pdf, 304.4kb)](https://www.healthjobsuk.com/documents?edoc=2161) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.