# Ward Secretary - Fletcher Ward

> NHS job listing from Job Clerk for Cornwall Partnership NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ward-secretary-fletcher-ward/c0a97a4a-a4ff-4474-bea7-930cf8e1f9c3
- **Markdown:** https://www.jobclerk.com/job/ward-secretary-fletcher-ward/c0a97a4a-a4ff-4474-bea7-930cf8e1f9c3.md

## Summary

- **Status:** Live
- **Employer:** Cornwall Partnership NHS Foundation Trust
- **Town:** Bodmin
- **Region:** South West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 Per Annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-06-07T23:59:00.000Z
- **Posted:** 2026-05-22T10:31:30.971Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cornwall/Bodmin/Cornwall_Partnership_NHS_Foundation_Trust/Administration/Administration-v7987506
- **Application URL:** https://apps.trac.jobs/job-advert/7987506?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.cornwallft.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen for a highly organised and personable Ward Secretary to join Fletcher Ward within our Mental Health Inpatient Services.

This is a key administrative role supporting the smooth and efficient running of the ward. You will work closely with the Ward Manager and wider multidisciplinary team, acting as the first point of contact for patients, relatives, carers and professionals. Your ability to manage competing demands and communicate effectively will be essential in ensuring a responsive and supportive service.

### Main duties of the job

Provide comprehensive clerical and administrative support to the ward. Act as a central point of contact, triaging enquiries to the ward office from patients, relatives, carers and professionals. Support the Ward Manager and clinical team with day-to-day administrative processes. Maintain accurate records and support with data entry and documentation. Coordinate communications and ensure timely responses to queries. Provide cross-cover and administrative support to other wards and the wider Inpatient Services department as required.

### Detailed job description and main responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly. We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

- Cornwall Foundation Trust
- Royal Cornwall Hospitals NHS Trust
- Cornwall and Isles of Scilly Integrated Care Board

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

## Job Description

Provide comprehensive clerical and administrative support to the ward. Act as a central point of contact, triaging enquiries to the ward office from patients, relatives, carers and professionals. Support the Ward Manager and clinical team with day-to-day administrative processes. Maintain accurate records and support with data entry and documentation. Coordinate communications and ensure timely responses to queries. Provide cross-cover and administrative support to other wards and the wider Inpatient Services department as required.

## Responsibilities

To view a detailed job description and person specification including the main responsibilities of this role please see ‘supporting documents’.

This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:

If you do not currently work for one of these NHS organisations, your application will not be considered at this time.

## Person Specification

### Skills and Aptitude

**Essential**

- Admin experience including knowledge of computer applications
- Ability to stay focussed and calm whilst working within Mental Health Wards
- Ability to learn new systems and time management

**Desirable**

- Previous NHS experience
- Experience of working with Mental Health patients

### Knowledge and abilities

**Essential**

- Admin and clerical experience including knowledge of computer applications
- Knowledge of Mental Health difficulties

**Desirable**

- Knowledge of Mental Health Act

### Education /Qualifications and Relevant Experience

**Essential**

- NVQ 3 Business Administration or equivalent knowledge and experience
- Good standard of education including GCSE English and Maths
- Minute taking

**Desirable**

- RSA Level 3-word processing

## Documents

- [autism support (pdf, 38.0kb)](https://www.healthjobsuk.com/documents?edoc=977)
- [dyslexia support (pdf, 76.8kb)](https://www.healthjobsuk.com/documents?edoc=1833)
- [job description (pdf, 680.5kb)](https://www.healthjobsuk.com/documents?vdoc=10272614)
- [functional skills (pdf, 49.5kb)](https://www.healthjobsuk.com/documents?vdoc=10271151)
- [parental entitlement (pdf, 300.0kb)](https://www.healthjobsuk.com/documents?edoc=1834)
- [recruitment complaints policy (pdf, 113.4kb)](https://www.healthjobsuk.com/documents?edoc=976)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.