# Ward Clerk/Receptionist

> NHS job listing from Job Clerk for St George's University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ward-clerkreceptionist/8c7a1a20-a4c0-4479-81fe-d946b0eecbef
- **Markdown:** https://www.jobclerk.com/job/ward-clerkreceptionist/8c7a1a20-a4c0-4479-81fe-d946b0eecbef.md

## Summary

- **Status:** Archived / closed
- **Employer:** St George's University Hospitals NHS Foundation Trust
- **Town:** London
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £31,066 per annum including inner london HCAS
- **Contract type:** Fixed term: 6 months (Permanent)
- **Employment type:** Full time - 37.5 hours per week (Should be flexible to work on weekends.)
- **Closing date:** 2026-06-29T23:59:00.000Z
- **Posted:** 2026-06-15T12:22:12.816Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/St_Georges_University_Hospitals_NHS_Foundation_Trust/Neurosciences/Neurosciences-v8019306
- **Application URL:** https://apps.trac.jobs/job-advert/8019306?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.stgeorges.nhs.uk

## Job Content

### Job overview

We are looking for a highly motivated, well organised, enthusiastic individual to work flexibly as the Ward receptionist on Gwynne Holford Ward at the Queen Mary's Hospital Site. The ward is a busy 36 bedded Amputee and Neuro- rehabilitation unit. The post is required to work flexibly to cover a seven-day service for the ward and within the neuroscience directorate.

You will be responsible for providing comprehensive and confidential clerical activities to meet the needs of the ward, in accordance with departmental and Trust policies and procedures.

You will need to be flexible with your work pattern to cover annual leave and sickness so that the service can continue to run efficiently.

We are primarily looking for people with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude.

You will be expected to have excellent communication and organisational skills and the ability to work autonomously and as part of a team

### Main duties of the job

You will be responsible for providing comprehensive and confidential clerical activities to meet the needs of the ward, in accordance with departmental and Trust policies and procedures.

You will need to be flexible with your work pattern to cover annual leave and sickness so that the service can continue to run efficiently.

We are primarily looking for people with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude.

You will be expected to have excellent communication and organisational skills and the ability to work autonomously and as part of a team.

Key Aspects of the Role

- To provide effective and efficient clerical and administrative service to patients, visitors and nursing staff
- To meet and greet patients and visitors
- Multi-professional team working and quality improvement Requirements

- Previous experience of working with the public
- Excellent communication skills
- Adaptable and flexible approach                                                                              We Can Offer

- Training and development opportunities
- The opportunity to be part of an excellent multidisciplinary team dedicated to improving patient care
- Family friendly policies

### Detailed job description and main responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

## Job Details

We are looking for a highly motivated, well organised, enthusiastic individual to work flexibly as the Ward receptionist on Gwynne Holford Ward at the Queen Mary's Hospital Site. The ward is a busy 36 bedded Amputee and Neuro- rehabilitation unit. The post is required to work flexibly to cover a seven-day service for the ward and within the neuroscience directorate.

You will be responsible for providing comprehensive and confidential clerical activities to meet the needs of the ward, in accordance with departmental and Trust policies and procedures.

You will need to be flexible with your work pattern to cover annual leave and sickness so that the service can continue to run efficiently.

We are primarily looking for people with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude.

You will be expected to have excellent communication and organisational skills and the ability to work autonomously and as part of a team

## Job Description

You will be responsible for providing comprehensive and confidential clerical activities to meet the needs of the ward, in accordance with departmental and Trust policies and procedures.

You will need to be flexible with your work pattern to cover annual leave and sickness so that the service can continue to run efficiently.

We are primarily looking for people with excellent customer care skills, enthusiasm, a flexible approach and a professional attitude.

You will be expected to have excellent communication and organisational skills and the ability to work autonomously and as part of a team.

Key Aspects of the Role

To provide effective and efficient clerical and administrative service to patients, visitors and nursing staff

To meet and greet patients and visitors

Multi-professional team working and quality improvement Requirements

Previous experience of working with the public

Excellent communication skills

Adaptable and flexible approach We Can Offer

Training and development opportunities

The opportunity to be part of an excellent multidisciplinary team dedicated to improving patient care

Family friendly policies

## Responsibilities

Please see attached the job description for more details on the main responsibilities for this role.

## Person Specification

### Other

**Essential**

- Sensitivity and thoughtful approach
- Well groomed/smart appearance
- Good interpersonal skills
- Able to work independently as well as part of a team
- Adaptable and flexible to changing work environment.

**Desirable**

- Able to work under pressure and to tight deadlines.

### Knowledge

**Essential**

- Communicates well both verbally and in written English
- Proficient in word processing and basic computer skills.
- Willingness to develop new skills
- Able to organise and prioritise workload.

**Desirable**

- Evidence of passing English examinations
- Standard typing qualification
- Experience of entering data
- Able to give examples of how he/she organises work
- Experience of healthcare database systems

### Qualifications and Training

**Essential**

- Educated to GCSE standard or equivalent.
- Previous experience of working with the public.
- Experience of working in a team.

**Desirable**

- Previous healthcare knowledge/experience.
- Qualification relating to customer care.

## Documents

- [onboarding roadmap (pdf, 440.9kb)](https://www.healthjobsuk.com/documents?edoc=3007)
- [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2411)
- [swl ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?edoc=3045)
- [ward clerk gwynne holford ward (pdf, 256.4kb)](https://www.healthjobsuk.com/documents?vdoc=10305619)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
