# Ward Clerk > NHS job listing from Job Clerk for University Hospitals of Leicester NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/ward-clerk/d03bb5a3-433c-41a5-9814-d177b54765b1 - **Markdown:** https://www.jobclerk.com/job/ward-clerk/d03bb5a3-433c-41a5-9814-d177b54765b1.md ## Summary - **Status:** Live - **Employer:** University Hospitals of Leicester NHS Trust - **Location:** Leicester Royal Infirmary - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum - **Contract type:** Permanent - **Employment type:** Full time, Part time, 37.5 hours per week (Rotational shifts including weekends/nights) - **Closing date:** 2026-09-08T22:59:00.000Z - **Posted:** 2026-08-25T14:20:55.172Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Leicestershire/Leicester/University_Hospitals_Leicester_NHS_Trust/ESM/ESM-v7912639 - **Application URL:** https://apps.trac.jobs/job-advert/7912639?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.leicestershospitals.nhs.uk ## Job Content ### Job overview We are looking for a friendly, self-motivated individual to join our team as ward clerk in AMU. You will be providing administrative support as well as the first point of contact for staff, visitors and callers, respond to enquiries as appropriate and answering and directing calls Using the Trust’s IT systems ensure patient case notes and relevant paperwork are updated and readily available, filed correctly in the ward trolley for the entirety of the patients stay on the ward The ward will be a busy and demanding working environment, but the successful applicant will join a strong & supportive team. The successful applicant will be required to work on their own initiative, managing their own workload, as well as being part of a team. Applicants must be computer literate, and have excellent communication & interpersonal skills. Experience of working in an NHS environment would be an advantage. ### Main duties of the job - Patient information & administrative duties Produce temporary files for patients admitted onto the ward - Use the trust IT systems to reflect patient movements including admit, transfer and discharge patients and clinical attendances, always make sure the patient demographics are up to date and follow up appointments are booked. - Register new patients, source and retrieve case notes from the trust and other hospitals liaising with the medical records department ### Detailed job description and main responsibilities - Use the trust IT systems to reflect patient movements including admit, transfer and discharge patients and clinical attendances, always make sure the patient demographics are up to date and follow up appointments are booked. - Register new patients, source and retrieve case notes from the trust and other hospitals liaising with the medical records department. - Ensure patient labels are attached to every document within the patient file. - Complete front sheets for the notes showing dates of admissions and discharges. - Merge paper case notes and supply comprehensive paper records to the clinical coding team to ensure activity is recorded correctly - Ensure all discharge summaries (written by doctors) are completed correctly and all laboratory results are filled in the case notes after being checked and signed by doctors - Receptionist duties - Be the first point of contact for staff, visitors and callers, respond to enquiries as appropriate and answering and directing calls - Ensure messages are passed on to patients from their relatives and messages given to the clinical team to call patients next of kin to update them - Knowledge and skills required - To be able to organise time effectively. - The post holder should be able to communicate effectively with a variety of people remaining courteous at all times, especially when dealing with patients & relatives - To be able to remain calm under pressure - The post holder must be an excellent team player who works closely with colleagues to deliver a smooth sufficient service Please see job description/person specification for further details on the role ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Experience working with the general public - Basic knowledge of clerical duties **Desirable** - Previous experience of clerical duties in the health care setting ### Training and qualifications **Essential** - Good standard of written and spoken English - Basic computer skills **Desirable** - Computer/typing/secretarial course ### Equality, Diversity and Inclusion **Essential** - Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs. - All staff are expected to engage in compassionate and inclusive leadership in the provision of high quality care and interactions with others ### Communication ansd relationship skills **Essential** - Able to cope in stressful and demanding situations - Ability to uphold confidentiality - Able to prioritise and work in multi-disciplinary team - Able to communicate effectively and sensitive to needs - Must be able to use own initiative - Caring & compassionate **Desirable** - Demonstrates motivation to learn ### Other requirements specific to the role **Essential** - Must be able to work a flexible shift patter to cove 24/7 365 days a year ### Commitment to Trust Values and Behaviours **Essential** - Must be able to demonstrate behaviours consistent with the Trust’s Values and Behaviours ## Documents - [employee benefits (pdf, 578.5kb)](https://www.healthjobsuk.com/documents?edoc=2350) - [job description/ps (pdf, 440.4kb)](https://www.healthjobsuk.com/documents?vdoc=10189678) - [understanding your right to work in the uk (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=2349) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.