# Ward Clerk > NHS job listing from Job Clerk for University Hospitals Bristol and Weston NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/ward-clerk/c70e095e-7bc8-4d01-a4d1-4d08a1c09b69 - **Markdown:** https://www.jobclerk.com/job/ward-clerk/c70e095e-7bc8-4d01-a4d1-4d08a1c09b69.md ## Summary - **Status:** Live - **Employer:** University Hospitals Bristol and Weston NHS Foundation Trust - **Town:** Bristol - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 pa - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Mon - Fri - 8.00 a.m. - 4.00 p.m. but can be flexible - Must be able to work over 5 days) - **Closing date:** 2026-06-19T23:59:00.000Z - **Posted:** 2026-06-04T23:02:26.770Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Bristol/Bristol/University_Hospitals_Bristol_Weston_NHS_Foundation_Trust/Ward_Clerk/Ward_Clerk-v8055911 - **Application URL:** https://apps.trac.jobs/job-advert/8055911?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhbw.nhs.uk ## Job Content ### Job overview The Division of Womens and Children'S at St Michael's Hospital are looking to recruit a Ward Clerk to join our multi-disciplinary team, on our Gynaecology Ward.  This will be a fast paced and exciting environment specialising in the care of acute gynaecological admissions as well as patients attending for elective gynaecological and gynaeoncological procedures. Are you an organised and efficient person with excellent interpersonal skills who will relish the opportunity for personal development in this challenging environment where no two days are the same? Are you adaptable and able to manage your own workload? Previous experience of working within a hospital setting or in a clerical/receptionist role is desirable.  If you look forward to becoming part of a diverse, dynamic and committed healthcare team, then this is the post for you. We are looking for a bright and friendly person to join our team. You should be a calm and well-motivated person with a positive, mature and flexible approach to a challenging and varied working environment. Excellent communication skills are essential. ### Main duties of the job Communication: - To liaise with patients, clinical staff,  Trust support staff in person, via telephone and email as and when necessary - Show a caring and professional approach towards patients and visitors when carrying out all duties - Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate - Maintain patient confidentiality. Patient Care: - To welcome and assist patients, relatives and visitors on arrival to the department and inform appropriate staff. This may require acting with resilience to deal with sometimes distressed patients and relatives in a professional and empathetic manner Organising and Planning: - Ensure that all clinical results and other clinical information are accurately filed in the patient notes and that patient notes are up to date and maintained according to the relevant Trust standards - Ensure patient records are appropriately received and transferred and trace all notes into and out of the ward - Prepare patient notes for coding within the relevant deadlines set by the coding team - To carry out associated clerical duties, for example maintaining accurate filing systems, photocopying, receiving and distributing post, diary management and scanning patient notes if required - To undertake the role’s duties in the case of a major incident in your department - Attend appropriate meetings as required by the role’s line manager ### Detailed job description and main responsibilities For more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy. ## Job Details The Division of Womens and Children'S at St Michael's Hospital are looking to recruit a Ward Clerk to join our multi-disciplinary team, on our Gynaecology Ward. This will be a fast paced and exciting environment specialising in the care of acute gynaecological admissions as well as patients attending for elective gynaecological and gynaeoncological procedures. Are you an organised and efficient person with excellent interpersonal skills who will relish the opportunity for personal development in this challenging environment where no two days are the same? Are you adaptable and able to manage your own workload? Previous experience of working within a hospital setting or in a clerical/receptionist role is desirable. If you look forward to becoming part of a diverse, dynamic and committed healthcare team, then this is the post for you. We are looking for a bright and friendly person to join our team. You should be a calm and well-motivated person with a positive, mature and flexible approach to a challenging and varied working environment. Excellent communication skills are essential. ## Job Description Communication: To liaise with patients, clinical staff, Trust support staff in person, via telephone and email as and when necessary Show a caring and professional approach towards patients and visitors when carrying out all duties Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate Maintain patient confidentiality. Patient Care: To welcome and assist patients, relatives and visitors on arrival to the department and inform appropriate staff. This may require acting with resilience to deal with sometimes distressed patients and relatives in a professional and empathetic manner Organising and Planning: Ensure that all clinical results and other clinical information are accurately filed in the patient notes and that patient notes are up to date and maintained according to the relevant Trust standards Ensure patient records are appropriately received and transferred and trace all notes into and out of the ward Prepare patient notes for coding within the relevant deadlines set by the coding team To carry out associated clerical duties, for example maintaining accurate filing systems, photocopying, receiving and distributing post, diary management and scanning patient notes if required To undertake the role’s duties in the case of a major incident in your department Attend appropriate meetings as required by the role’s line manager ## Responsibilities For more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy. ## Person Specification ### Aptitudes **Essential** - Supportive - Respectful - Innovative - Collaborative ### Skill and Abilities **Essential** - Excellent/professional telephone/reception manner - Flexible approach to duties - Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy - Able to communicate clearly and act quickly in an emergency - Attention to detail - Ability to work independently and as part of a team - Confident to handle difficult conversations with patients, relatives and carers ### Knowledge and Experience **Essential** - Previous reception or customer facing experience in a healthcare or public setting - Clerical/administration experience including filing and /or reception **Desirable** - Previous NHS experience ### Qualifications and Taining **Essential** - Educated to GCSE, Garde C or above (or equivalent) in English Language and Maths ## Documents - [jd (pdf, 640.3kb)](https://www.healthjobsuk.com/documents?vdoc=10345745) - [dbs charges information (pdf, 71.0kb)](https://www.healthjobsuk.com/documents?edoc=3005) - [dbs charges information (pdf, 119.1kb)](https://www.healthjobsuk.com/documents?ddoc=2397) - [uhbw staff benefits book (pdf, 12.5mb)](https://www.healthjobsuk.com/documents?ddoc=2131) - [uhbw behaviours and values (pdf, 299.3kb)](https://www.healthjobsuk.com/documents?edoc=2476) - [policy statement - ex offenders (pdf, 424.6kb)](https://www.healthjobsuk.com/documents?edoc=667) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.