# Ward Clerk > NHS job listing from Job Clerk for Mid and South Essex NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/ward-clerk/7fc5f207-abe0-45cd-bca2-1d83c33ca75c - **Markdown:** https://www.jobclerk.com/job/ward-clerk/7fc5f207-abe0-45cd-bca2-1d83c33ca75c.md ## Summary - **Status:** Live - **Employer:** Mid and South Essex NHS Foundation Trust - **Town:** Westcliff On Sea - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 Per Annum (Pro Rata for Part Time) - **Contract type:** Permanent: Ward Clerk - **Employment type:** Part time - 15 hours per week - **Closing date:** 2026-06-11T23:59:00.000Z - **Posted:** 2026-06-05T13:43:00.144Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Essex/Basildon/Mid_South_Essex_NHS_Foundation_Trust/Care_Elderly/Care_Elderly-v7898975 - **Application URL:** https://apps.trac.jobs/job-advert/7898975?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.southend.nhs.uk ## Job Content ### Job overview As a Ward Clerk, you will be the first point of contact for patients, visitors, and staff, playing a key role in creating a positive and professional ward environment. Your responsibilities will include: - Greeting and welcoming everyone who enters the ward, ensuring staff identification is checked appropriately before access to patient information is granted - Answering telephone calls in line with the Trust’s telephone protocol, accurately taking and passing messages to the Ward Manager, Nurse in Charge, or relevant team members - Building and maintaining positive working relationships with patients, carers, nurses, and members of the multidisciplinary team (MDT) - Liaising with other wards and departments to ensure patient records are accurate, up to date, and well maintained - Attending and contributing to ward and directorate meetings as required - Developing a strong knowledge of all aspects of the ward environment - Preparing patient notes for ward rounds, ensuring confidentiality is maintained at all times - Organising and restocking the notes trolley, ensuring all necessary forms and patient case notes are available No VISA sponsorship available for this role Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications. ### Main duties of the job - Greet and welcome all persons entering the ward, checking identification of staff requiring access to patient information. - Answer the telephone correctly by adhering to the Trust’s telephone protocol.  To understand and give messages received to the appropriate person i.e. Ward Manager or nurse in charge. - Maintain medical case notes and ensure there is no loose filing, there are sufficient history sheets, that they are tidy and repaired as necessary, and problems are reported to the appropriate departments. - Undertake all routine clerical duties required such as photocopying, filing, scanning, typing and minutes of ward meetings, as well as assist the Ward Manager in administrative tasks as is required. Further details can be found on the attached job description. ### Detailed job description and main responsibilities Are you looking for an exciting role using your unique qualities, then we want to hear from you.   For full details about this varied and rewarding role, please see attached job description.   We look forward to your application. ## Job Details As a Ward Clerk, you will be the first point of contact for patients, visitors, and staff, playing a key role in creating a positive and professional ward environment. Your responsibilities will include: Greeting and welcoming everyone who enters the ward, ensuring staff identification is checked appropriately before access to patient information is granted Answering telephone calls in line with the Trust’s telephone protocol, accurately taking and passing messages to the Ward Manager, Nurse in Charge, or relevant team members Building and maintaining positive working relationships with patients, carers, nurses, and members of the multidisciplinary team (MDT) Liaising with other wards and departments to ensure patient records are accurate, up to date, and well maintained Attending and contributing to ward and directorate meetings as required Developing a strong knowledge of all aspects of the ward environment Preparing patient notes for ward rounds, ensuring confidentiality is maintained at all times Organising and restocking the notes trolley, ensuring all necessary forms and patient case notes are available No VISA sponsorship available for this role Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications. ## Job Description Greet and welcome all persons entering the ward, checking identification of staff requiring access to patient information. Answer the telephone correctly by adhering to the Trust’s telephone protocol. To understand and give messages received to the appropriate person i.e. Ward Manager or nurse in charge. Maintain medical case notes and ensure there is no loose filing, there are sufficient history sheets, that they are tidy and repaired as necessary, and problems are reported to the appropriate departments. Undertake all routine clerical duties required such as photocopying, filing, scanning, typing and minutes of ward meetings, as well as assist the Ward Manager in administrative tasks as is required. Further details can be found on the attached job description. ## Responsibilities Are you looking for an exciting role using your unique qualities, then we want to hear from you. For full details about this varied and rewarding role, please see attached job description. We look forward to your application. ## Person Specification ### Skills **Essential** - Demonstrates good written communication skills, evidenced by a well‑presented application with minimal errors ### Experience **Essential** - Demonstrable administrative experience - Computer Literate (Microsoft packages such as Word, Excel) **Desirable** - Previous experience working in a healthcare setting ## Documents - [ward clerk (pdf, 608.3kb)](https://www.healthjobsuk.com/documents?vdoc=10258669) - [privacy policy (pdf, 441.0kb)](https://www.healthjobsuk.com/documents?edoc=2077) - [afc pay poster 26/27 (pdf, 44.7kb)](https://www.healthjobsuk.com/documents?edoc=2504) - [behaviours framework (jpg, 298.0kb)](https://www.healthjobsuk.com/documents?edoc=2880) - [trust 10 year strategy (pdf, 2.1mb)](https://www.healthjobsuk.com/documents?edoc=2947) - [applicant ms teams checklist (pdf, 560.5kb)](https://www.healthjobsuk.com/documents?edoc=2943) - [general statements afc - v5.2 (pdf, 592.5kb)](https://www.healthjobsuk.com/documents?edoc=2979) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.