# Ward Clerk > NHS job listing from Job Clerk for East and North Hertfordshire Teaching NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/ward-clerk/5ce19f49-feb4-467b-9016-f0803b8d6b38 - **Markdown:** https://www.jobclerk.com/job/ward-clerk/5ce19f49-feb4-467b-9016-f0803b8d6b38.md ## Summary - **Status:** Live - **Employer:** East and North Hertfordshire Teaching NHS Trust - **Location:** Lister Hospital - **Workplace type:** onsite - **Profession:** Ward clerk - **Grade:** Band 2 - **Salary:** £25,272 per annum pro rata - **Contract type:** Permanent - **Employment type:** Part time - 10 hours per week (Mondays and Fridays 09:30 - 14:30) - **Closing date:** 2026-11-05T08:00:00.000Z - **Posted:** 2026-10-22T13:30:39.300Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Hertfordshire/Stevenage/East_North_Hertfordshire_Teaching_NHS_Trust/Administration/Administration-v8293966 - **Application URL:** https://apps.trac.jobs/job-advert/8293966?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.enherts-tr.nhs.uk ## Job Content ### Job overview We are recruiting for a Ward Clerk who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. An exciting opportunity has arisen for an enthusiastic, reliable and committed individual to join our busy Team as a Ward Clerk as part of the Ward Clerk Pool structure. You will be expected to carry out various clerking, some data entry and reception duties. Duties also include filing of hospital notes, meeting and greeting patients and relatives, liaising with doctors and specialty secretaries etc. You will need to be computer literate and any previous reception duties would be an advantage. If you have experience of using Lorenzo and Ifit this would be very much desirable although full training will be provided to successful candidates on induction. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. ### Main duties of the job The Ward Clerk is responsible for data entry of confidential information onto the computerised database. The data entry needs to be accurate so attention to detail is essential. You will be responsible for the provision of a high-quality reception service by meeting and greeting visitors to the ward. The successful candidate will also support the general running of the ward by being involved in general organisational and administrative activities. You will update and maintain accurate complete patient data on the computer-based system (Lorenzo/Nervecentre) and medical records database (IFIT). The post holder will enter and retrieve data from all current Trust computer systems in place (EPR, Lorenzo/Nervecentre) to acceptable data quality standards. ### Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills **Essential** - Strong PC skills - Motivation and initiative to work alone, and within a team - Accuracy in relaying messages, either verbally or in writing. - Keyboard skills - Politeness, approachable with all patients, staff, and visitors - Confidentiality, Flexible/adaptable **Desirable** - Ability to cope in stressful situations and ability to Multitask - Assertive ### Knowledge **Essential** - Knowledge of health and safety issues - Clerical procedures/ordering supplies - Dealing with public - Understands the needs of the post and to be able to work as a member of the team **Desirable** - Good sense of humor - Previous knowledge of medical terminology - Lorenzo patient system ### Other Requirements **Essential** - Understanding of, and commitment to, equality, diversity and inclusion - Role model our Trust values every day ### Previous Experience **Essential** - Clear and polite telephone and verbal communications. - Ability to work closely with all grades of staff - Dealing with enquiries - Adaptability, ability to prioritise work, especially under pressure - Operation of equipment i.e. photocopier, PC - Email, Microsoft Office **Desirable** - Previous employment within the NHS within a hospital environment - Dealing with patient/GPs - Experience of patient Administration System ### Qualifications/Training **Essential** - Basic general education –English & Maths **Desirable** - Word processing and computer literacy skills ## Documents - [ward clerk application pack (pdf, 748.4kb)](https://www.healthjobsuk.com/documents?vdoc=10612386) - [additional role expectations (pdf, 104.7kb)](https://www.healthjobsuk.com/documents?vdoc=10676126) - [showcasing our teaching commitment (pdf, 5.0mb)](https://www.healthjobsuk.com/documents?edoc=2905) - [must read guidance notes - application forms (pdf, 91.9kb)](https://www.healthjobsuk.com/documents?edoc=549) - [policy statement - recruitment of ex-offenders (pdf, 101.1kb)](https://www.healthjobsuk.com/documents?edoc=551) - [guidance on secondments for internal applicants (pdf, 101.3kb)](https://www.healthjobsuk.com/documents?edoc=2748) - [guidance notes for applicants - how your data is used and stored (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?edoc=550) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.