Ward Clerk

Job overview

Are you interested in joining a stimulating environment that is committed to fulfilling the needs of its staff as well as its patients?

• Do you work well in a team? • Do you have excellent communication skills? • Are you organised and have PC skills? • Are you able to demonstrate good interpersonal skills and work in a confidential and sensitive manner?

If you are, then Day Care Services may be for you.  The RMH operate a chemotherapy suite at Kingston hospital. The unit is a busy day care facility, providing care and support to patients with a wide variety of cancers. The unit will offer a modern, pleasant environment to ensure comfort and a relaxed setting throughout the patient’s pathway. We are committed to providing the highest quality care and maintaining consistently high standards in a professional and friendly atmosphere.

We are looking for a motivated and enthusiastic individual who enjoys the challenges and advantages of working in a small, friendly team in a day care setting.

In return for your commitment; we are dedicated to supporting all staff with excellent staff support facilitation.

If you are committed to providing patient focused care and would like to join our team, then we would like to hear from you.

Main duties of the job

The administrator is an integral member of the Medical Day Unit team, under the supervision of the Sister of the MDU and the Matron for Day Care Services.  The post holder will coordinate all administrative aspects of the Day Care Services including data collection, reception and clerical duties.

Detailed job description and main responsibilities

• To deal with all new patient chemotherapy referrals from clinicians, ensuring that the first chemotherapy treatment is scheduled within Cancer Waiting Times targets.
• Documenting all telephone conversations with patients in the Electronic Patient Records
• To provide full administrative and clerical support to the Medical Day Unit team, for example faxing, photocopying, shredding, and typing letters as required.
• To plan patient treatment and unit capacity efficiently, having consideration for a range of influencing factors such as the nursing staff rota, pharmacy turnaround times, availability of blood results etc.
• To book chemotherapy prescribing clinic and treatment appointments for all patients receiving chemotherapy.
• Tracking chemotherapy prescriptions, from confirmation to release of treatment and liaising with pharmacy in regards to chemotherapy releasing status and to keep patients and nursing staff informed.
• To work closely with the Nurse Co-ordinator and Pharmacy team and to take proactive measures to ensure that patients’ chemotherapy is always available in time for their scheduled treatment.