# Ward Clerk

> NHS job listing from Job Clerk for Buckinghamshire Healthcare NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ward-clerk/3fba3c41-0101-4d9e-bf72-5484994d82f5
- **Markdown:** https://www.jobclerk.com/job/ward-clerk/3fba3c41-0101-4d9e-bf72-5484994d82f5.md

## Summary

- **Status:** Live
- **Employer:** Buckinghamshire Healthcare NHS Trust
- **Location:** Amersham Hospital (current NHS organisation address)
- **Workplace type:** onsite
- **Profession:** Ward clerk
- **Grade:** Band 2
- **Salary:** £25,272 per annum (pro rata for part time)
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, Job share, Flexible working, 37.5 hours per week (Monday to Friday)
- **Closing date:** 2026-11-03T23:59:00.000Z
- **Posted:** 2026-10-20T10:00:49.423Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Buckinghamshire/Aylesbury/Buckinghamshire_Healthcare_NHS_Trust/Acute_Medicine/Acute_Medicine-v8379767
- **Application URL:** https://apps.trac.jobs/job-advert/8379767?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.buckshealthcare.nhs.uk

## Job Content

### Job overview

The Emergency Medical Receiving Unit (EMRU) Ward Clerk provides comprehensive administrative, clerical, and reception support to the Acute Medicine service, ensuring the efficient day-to-day operation of the department. Working closely with the Acute Medicine leadership team, nursing staff, and multidisciplinary colleagues, the post holder acts as a key point of contact for patients, relatives, visitors, and healthcare professionals while maintaining the highest standards of confidentiality and professionalism.

The role is responsible for managing patient records, supporting clinical information systems, coordinating communications, arranging patient transfers, maintaining departmental documentation, and assisting with data collection and reporting requirements. The post holder also supports relatives and visitors, manages stationery and departmental supplies, assists with staff administration, and contributes to a safe, organised, and welcoming environment within the Emergency Medical Receiving Unit.

By ensuring accurate administration, effective communication, and efficient coordination of non-clinical processes, the Ward Clerk plays an essential role in supporting patient care, service delivery, and the overall operational effectiveness of the Emergency Medical Receiving Unit.

### Main duties of the job

- Provide administrative, clerical, and reception support to the Emergency Medical Receiving Unit.
- Act as the first point of contact for patients, relatives, visitors, and healthcare professionals, delivering a professional and confidential service.
- Answer and direct telephone calls, providing information within the scope of the role and Trust policies.
- Maintain accurate patient records and update electronic systems including Careflow EPR.
- Support data collection, entry, and reporting for audits, operational reports, and national submissions.
- Coordinate patient transfers, including transport arrangements and transfer of records and property.
- Manage departmental correspondence, mail distribution, and emails.
- Maintain records relating to patient valuables, donations, staff information, and departmental documentation.
- Monitor and order stationery and designated supplies, checking deliveries and reporting discrepancies.
- Support relatives and visitors, referring clinical enquiries to the appropriate nursing staff.
- Assist with staff induction processes and locker allocation.
- Maintain a safe, organised working environment and report maintenance or safety concerns.

### Detailed job description and main responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Desirable

**Essential**

- Work experience

**Desirable**

- Ability to work required shift pattern
- Work experience with hospital setting

### Essential

**Essential**

- Excel / Database / Spread sheets & PowerPoint

**Desirable**

- Knowledge of medical terminology

## Documents

- [job description (pdf, 240.6kb)](https://www.healthjobsuk.com/documents?vdoc=10708469)
- [personal specification (pdf, 312.4kb)](https://www.healthjobsuk.com/documents?vdoc=10708470)
- [functional requirements (pdf, 184.6kb)](https://www.healthjobsuk.com/documents?vdoc=10708471)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.