# Ward clerk

> NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ward-clerk/3c2de033-fcbf-452e-a64b-3ad213de51d4
- **Markdown:** https://www.jobclerk.com/job/ward-clerk/3c2de033-fcbf-452e-a64b-3ad213de51d4.md

## Summary

- **Status:** Live
- **Employer:** Betsi Cadwaladr University Health Board
- **Location:** Eryri Hospital
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Salary:** £26813.00 to £27890.00
- **Contract type:** Permanent
- **Employment type:** Part time - 20 hours per week
- **Closing date:** 2026-09-07T22:59:00.000Z
- **Posted:** 2026-08-24T11:39:02.824Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8223603
- **Application URL:** https://apps.trac.jobs/job-advert/8223603?ShowJobAdvert=&feedid=9002
- **Employer website:** https://bcuhb.nhs.wales

## Job Content

### Job overview

The ability to speak Welsh is essential for this post.

The ward clerk is responsible for providing a reception service to the ward and delivering a high standard of customer care to a wide range of groups.

The ward clerk must play a proactive role in collecting, investigating, verifying and recording a high standard of patient demographic and treatment data. Such information must be accurately inputted in the patient information system.

The post-holder must undertake effective forward planning to ensure that the administrative needs of the service are met and must carry out a range of effective administrative processes to support the delivery of high quality patient care.

### Main duties of the job

- To ensure that all patient admissions, discharges, transfers, and deaths are recorded accurately on the WPAS system. To assist with patient This is a non-clinical role however the post holder is expected to work as part of the wider multi-disciplinary team to ensure that patients are provided with the best possible care. To provide a professional, helpful and courteous reception service for patients or relatives arriving on the ward, welcoming all visitors and directing as appropriate. Be able to use judgement and initiative to deal with difficult situations and

anxious family members / carers using empathy, tact and diplomacy

- To answer the telephone and take messages in a professional helpful courteous manner, answering or referring queries as appropriate. To provide a confidential and high standard general administrative support to the ward, particularly supporting the Ward Manager with tasks such as typing reports, data entry, taking minutes of multi professional meetings as well as ward meetings and data entry as required.

### Detailed job description and main responsibilities

You can find the full job description and person specification by clicking "apply now" on this advert

### Applicant requirements

Welsh language skills are essential

## Person Specification

### Skills

**Essential**

- Excellent communication skills
- Ability to prioritise workload
- Be able to use judgement and initiative to deal with difficult / sensitive situations
- Ability to speak Welsh at level 3

### Experience

**Essential**

- Relevant experience of providing a comprehensive clerical / administrative service

**Desirable**

- Previous experience of working within the NHS or in a healthcare setting

### Qualifications

**Essential**

- BA NVQ level 3 or equivalent experience
- Knowledge and understanding of clerical procedures and systems

### Personal qualities

**Essential**

- Ability to multitask

## Documents

- [jdps (pdf, 792.5kb)](https://www.healthjobsuk.com/documents?vdoc=10547360)
- [sdmp (pdf, 720.5kb)](https://www.healthjobsuk.com/documents?vdoc=10547361)
- [welsh language matrix (pdf, 134.3kb)](https://www.healthjobsuk.com/documents?edoc=2220)
- [oh form - ig ffurflen (docx, 102.4kb)](https://www.healthjobsuk.com/documents?vdoc=10562338)
- [betsi cadwaladr relocation (pdf, 6.8mb)](https://www.healthjobsuk.com/documents?edoc=2818)
- [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937)
- [guidance notes for applicants (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2838)
- [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075)
- [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.