# Ward Clerk

> NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ward-clerk/218d0d4d-e127-4224-a872-387fec6af724
- **Markdown:** https://www.jobclerk.com/job/ward-clerk/218d0d4d-e127-4224-a872-387fec6af724.md

## Summary

- **Status:** Live
- **Employer:** Betsi Cadwaladr University Health Board
- **Location:** Glan Clwyd Hospital
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Salary:** £26300.00
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, 37.5 hours per week (Monday to Friday 7:30am-3:30pm)
- **Closing date:** 2026-08-26T22:59:00.000Z
- **Posted:** 2026-08-19T13:08:27.559Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8224259
- **Application URL:** https://apps.trac.jobs/job-advert/8224259?ShowJobAdvert=&feedid=9002
- **Employer website:** https://bcuhb.nhs.wales

## Job Content

### Job overview

The ability to speak Welsh is essential for this post.

An exciting opportunity has arisen for a Ward Clerk to join the Team at Glan Clwyd Hospital.

To work as a member of a team providing an efficient and comprehensive clerical support service for the Ward thereby supporting the delivery of high quality service to patients and staff within the Department.

This is a great opportunity to work in and part of the NHS and support your communities with their Health Care.

We have two ward clerk positions available. Please state on your application which posiiton you are applying for.

- hours a week

Monday to Friday

07:30am-3:30pm

### Main duties of the job

The successful candidate will be the first point of contact for patients, relatives and visitors to the Ward and must demonstrate a professional and sensitive manner and maintain confidentiality at all times.

Working as part of the Ward Team the post holder will be required to give efficient clerical support to the nursing staff on the Ward.

Applicants must also have a good standard of education, be adaptable and have good organisational skills. A professional telephone manner is essential to receive and respond courteously to all telephone enquiries regarding patient care.

Previous Ward Clerk experience and knowledge of the Patient Administration System (WPAS) is desirable but not essential as full training will be provided.

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are essential

## Person Specification

### Other

**Essential**

- Welsh Speaker (level 3 and above)

### Skills

**Essential**

- Good communication skills
- IT Skills
- Welsh speaking - minimum level 3 required

**Desirable**

- WPAS Case note tracking WCP RADIS.
- Understanding of the importance of maintaining medical records

### Knowledge

**Desirable**

- Knowledge of data protection and patient confidentiality

### Experience

**Essential**

- Sufficient previous clerical/office/reception/Ward duties
- Working with the public Working in a busy environment

**Desirable**

- Previous experience working within the health care sector.
- General experience of administration functions.

### Qualifications

**Essential**

- Maths/English GCSE or equivalent

**Desirable**

- NVQ 2 in Administration NVQ in Customer Service ECDL

## Documents

- [welsh jd & ps (pdf, 440.4kb)](https://www.healthjobsuk.com/documents?vdoc=10544570)
- [english jd & ps (pdf, 496.3kb)](https://www.healthjobsuk.com/documents?vdoc=10544569)
- [welsh language matrix (pdf, 134.3kb)](https://www.healthjobsuk.com/documents?edoc=2220)
- [oh form - ig ffurflen (docx, 100.8kb)](https://www.healthjobsuk.com/documents?vdoc=10533310)
- [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937)
- [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075)
- [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.