# Ward Clerk

> NHS job listing from Job Clerk for County Durham and Darlington NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ward-clerk/20cec019-f5ae-49c5-bad3-6fa7d91c7131
- **Markdown:** https://www.jobclerk.com/job/ward-clerk/20cec019-f5ae-49c5-bad3-6fa7d91c7131.md

## Summary

- **Status:** Live
- **Employer:** County Durham and Darlington NHS Foundation Trust
- **Location:** University Hospital North Durham
- **Workplace type:** onsite
- **Profession:** Ward clerk
- **Grade:** Band 2
- **Salary:** £25272.00
- **Contract type:** Permanent
- **Employment type:** Part-time
- **Closing date:** 2026-10-14T22:59:59.999Z
- **Posted:** 2026-10-07T11:06:57.630Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9439-2627-RP-1307
- **Application URL:** https://www.jobs.nhs.uk/candidate/application/C9439-2627-RP-1307/pre-application-questions-pause?referrer=jobadvert&ref=C9439-2627-RP-1307
- **Employer website:** https://www.cddft.nhs.uk

## Job Content

### Job summary

An exciting opportunity has arisen for a motivated enthusiastic individual to join the Ward 1 Complex Frailty Unit as Ward Clerk.

The post is 22.5 hrs on Ward 1.

We are a supportive established team working on a 32 bedded ward caring for elderly patients.

### Main duties of the job

This post is to provide clerical support to nursing staff relieving them of certain non-nursing duties and

in this way enhancing patient care as a valuable member of the ward team The post holder must at all

times provide a positive image of the hospital and ensure confidentiality.

### About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

Over reliance on AI-generated content is discouraged and may diminish the applicant's chances of success.

For the most up-to-date information on visa requirements and eligibility, please check online to determine whether you can apply.

Please note that we may close any vacancy early once a sufficient number of applications have been received.

### Details

- Date posted: 07 October 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £25,272 a year pro rata
- Contract: Permanent
- Working pattern: Part-time
- Reference number: C9439-2627-RP-1307
- Job locations: University Hospital of North Durham, North Road, Durham, County Durham, DH1 5TW, United Kingdom

### Job responsibilities

To receive patients and visitors to the ward

To input patient admission, attendance, transfer and discharge data to the necessary patient administration & information systems, ensuring patient and GP details are accurate and updated as necessary To arrange patient follow up and other appointments, as required

To provide administrative support to ward-based clinics, as required

To deal with telephone enquiries, taking and conveying messages appropriately

To sort incoming mail and prepare outgoing mail for posting

To prepare patient admission packs, as necessary

To maintain temporary paper patient records during admission, ensuring that each item is correctly barcoded for scanning into the Electronic Clinical Document Management System (ECDMS)

To maintain accurate ward bed board (until e-obs system fully implemented)

To maintain ward staff board

To maintain ward information board

To ensure paper laboratory results are made available to clinical teams for verification

To undertake delivery of investigation requests to relevant hospital departments

Photocopying as required

To maintain adequate levels of ward stationery and supplies, using CARDEA as required

To requisition repairs as necessary

The post holder holder may be required to undertake the role of Information Asset Administrator or Information Asset Owner to provide suppo rt for the control and administration of information assets within their area/department (details available on the Health Informatics web page)

To provide cover as required during absence of colleagues

## Person Specification

### Experience

**Essential**

- Relevant clerical/administrative experience

**Desirable**

- NHS Experience of an administrative role providing general provision of administrative duties in a challenging and constantly changing environment.
- Experience of working within an NHS Environment
- Experience in setting up and maintaining office filing systems

### Qualifications

**Essential**

- Good standard of general education minimum of 3 GSCEs or equivalent at Grade C or above including English
- Educated to at least NVQ Level 2 in Business Administration (or working towards).or equivalent knowledge/ experience

**Desirable**

- Understanding of medical terminology.

### Special Skills & Knowledge

**Essential**

- Committed to quality customer care/delivering excellent customer service.
- Ability to communicate accurately verbally and in writing with a wide range of people.
- Effective interpersonal skills
- Able to use own initiative to resolve routine queries, in line with departmental procedures.
- Able to work with minimal supervision following set procedures.
- Ability to prioritise workload.
- Able to work to deadlines.
- Flexible approach to work and adaptable to change.
- Ability to work as a member of a team
- Knowledge of computer packages: Word, Excel, Outlook and Powerpoint.
- IT skills
- Knowledge of Data Protection and Caldicott Principles and understanding the requirement to maintain confidentiality
- Ability to use discretion and maintain confidentiality.

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
