Ward Clerk (XN02)

Job summary

Main duties of the job

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are

Patient-centred

Collaborative

Fair

Accountable

Empowered

All our actions and endeavours will be guided and evaluated through these values.

Additionally the following are core values which relate specifically to this post:

Respect the contribution of all members within the team and the importance of working together to give patient care.

Commitment to contributing to a quality service in an efficient and effective manner.

Recognises the importance of confidentiality.

CORE BEHAVIOURS AND SKILLS

Personal

Motivated

Communication

Literacy

Numeracy

Verbal, non-verbal

Responsibility to others

Reliable

Trustworthy

Adaptable

CORE KNOWLEDGE AND UNDERSTANDING

Customer relations

Maintaining a safe environment

PRINCIPAL DUTIES AND AREAS OF RESPONSIBILITY

Administrative and Clerical Duties

Record admission, transfer and discharge activity data onto the Trust PAS system.

-Arrange patients follow-up appointments using the PAS system and order transport for patients when required.

-Record changes to the bed base and inform the relevant corporate team

-Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse.

Job responsibilities

Adult Critical Care consists of 5 critical care units, 2 at St James Hospital (General Critical Care and Surgical-Oncology Critical Care), and 3 units at Leeds General Infirmary (Cardiac Critical Care, General Critical Care and Neurosurgical Critical Care).

Adult Critical Care is committed to embedding good equality and diversity practice so that our organisation is an inclusive, welcoming, and inspiring place to work, regardless of age, disability, trans identity or history, marital status, pregnancy and maternity, race, religion, sex, or sexual orientation.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.