# Ward Clerk, Willow Ward > NHS job listing from Job Clerk for Ashford and St. Peter's Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/ward-clerk-willow-ward/62ab2865-b6fd-442a-8583-d87e20e73fcf - **Markdown:** https://www.jobclerk.com/job/ward-clerk-willow-ward/62ab2865-b6fd-442a-8583-d87e20e73fcf.md ## Summary - **Status:** Live - **Employer:** Ashford and St. Peter's Hospitals NHS Foundation Trust - **Town:** Chertsey - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £26,618 pa inc. HCAS - **Contract type:** Permanent: 37.5 HRS - **Employment type:** Full time - 37.5 hours per week (includes evenings and weekend work) - **Closing date:** 2026-06-19T23:59:00.000Z - **Posted:** 2026-06-04T13:30:31.197Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Surrey/Chertsey/Ashford_St_Peters_Hospitals_NHS_Foundation_Trust/WILLOW_WARD/WILLOW_WARD-v8059510 - **Application URL:** https://apps.trac.jobs/job-advert/8059510?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.ashfordstpeters.nhs.uk ## Job Content ### Job overview The post holder will work as part of the team, and to provide an effective and efficient receptionist and administrative support service to the ward. Internally the post holder will develop effective working relationships with Willow  ward Multidisciplinary Team, Willow  ward  Management Team, Site Management, ASPH support services Externally this include, Patient, Family members/ Carers and Transport ### Main duties of the job - - Answer telephone and co-ordinate messages, initiating action accordingly. Receive visitors to the ward and ensure that they are directed to the appropriate areas and that relevant personnel are informed of their arrival. Assist with patients’ property checks, receipts of property and safe storage as necessary. Assist the ward sister/charge nurse in the monitoring of furniture, fittings and equipment. - Process requisitions for repair as necessary.     Assist with monitoring of the physical environment and tidiness of the ward, keeping the ward sister/charge nurse or their deputies informed and take appropriate actions as required.       Maintain/assist with ordering of food and other supplies. Always act in a professional manner to uphold good standards of conduct.      To support the ward and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work. ### Detailed job description and main responsibilities - Answer telephone and co-ordinate messages, initiating action accordingly. - Receive visitors to the ward and ensure that they are directed to the appropriate areas and that relevant personnel are informed of their arrival. - Assist with patients’ property checks, receipts of property and safe storage as necessary. - Assist the ward sister/charge nurse in the monitoring of furniture, fittings and equipment. - Process requisitions for repair as necessary. - Assist with monitoring of the physical environment and tidiness of the ward, keeping the ward sister/charge nurse or their deputies informed and take appropriate actions as required. - Maintain/assist with ordering of food and other supplies. - Always act in a professional manner to uphold good standards of conduct. - To support the ward and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work. ## Job Details The post holder will work as part of the team, and to provide an effective and efficient receptionist and administrative support service to the ward. Internally the post holder will develop effective working relationships with Willow ward Multidisciplinary Team, Willow ward Management Team, Site Management, ASPH support services Externally this include, Patient, Family members/ Carers and Transport ## Job Description - Answer telephone and co-ordinate messages, initiating action accordingly. Receive visitors to the ward and ensure that they are directed to the appropriate areas and that relevant personnel are informed of their arrival. Assist with patients’ property checks, receipts of property and safe storage as necessary. Assist the ward sister/charge nurse in the monitoring of furniture, fittings and equipment. Process requisitions for repair as necessary. Assist with monitoring of the physical environment and tidiness of the ward, keeping the ward sister/charge nurse or their deputies informed and take appropriate actions as required. Maintain/assist with ordering of food and other supplies. Always act in a professional manner to uphold good standards of conduct. To support the ward and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work. ## Responsibilities Answer telephone and co-ordinate messages, initiating action accordingly. Receive visitors to the ward and ensure that they are directed to the appropriate areas and that relevant personnel are informed of their arrival. Assist with patients’ property checks, receipts of property and safe storage as necessary. Assist the ward sister/charge nurse in the monitoring of furniture, fittings and equipment. Process requisitions for repair as necessary. Assist with monitoring of the physical environment and tidiness of the ward, keeping the ward sister/charge nurse or their deputies informed and take appropriate actions as required. Maintain/assist with ordering of food and other supplies. Always act in a professional manner to uphold good standards of conduct. To support the ward and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work. ## Person Specification ### Skills **Essential** - You are able to communicate effectively to ensure high standards of care, treatment, service or support as appropriate to your role - Ability to organise work and prioritise workload - Adaptability/flexibility **Desirable** - Excellent keyboard skills ### Experience **Essential** - Previous administrative work - Working with a team **Desirable** - Previous hospital experience within a clerical function ### Attitude, Behaviour and Values **Essential** - Customer service focus - Willing and able to take personal responsibility - Flexible in their attitudes and behaviours to support team working and delivery of objectives - Supports and promotes equality and diversity **Desirable** - Able to deal with difficult situations ### Qualifications and Further Training **Essential** - Education to GCSE level or equivalent - Previous administrative work **Desirable** - Good Keyboard skills ## Documents - [ward clerk jd (pdf, 648.5kb)](https://www.healthjobsuk.com/documents?vdoc=10349688) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.