# Ward Clerk - Ward 36

> NHS job listing from Job Clerk for Shrewsbury and Telford Hospital NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ward-clerk-ward-36/f4de67e0-a61d-4411-8e36-97c30e88a001
- **Markdown:** https://www.jobclerk.com/job/ward-clerk-ward-36/f4de67e0-a61d-4411-8e36-97c30e88a001.md

## Summary

- **Status:** Live
- **Employer:** Shrewsbury and Telford Hospital NHS Trust
- **Location:** The Princess Royal Hospital
- **Workplace type:** onsite
- **Profession:** Ward clerk
- **Grade:** Band 2
- **Salary:** £25,272 per annum / pro rata
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, Job share, 37.5 hours per week (Monday- Friday)
- **Closing date:** 2026-09-17T22:59:00.000Z
- **Posted:** 2026-09-03T12:01:26.594Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Shropshire/Telford/The_Shrewsbury_Telford_Hospital_NHS_Trust/General_Medicine/General_Medicine-v7795737
- **Application URL:** https://apps.trac.jobs/job-advert/7795737?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sath.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen to recruit a Ward Clerk on ward 36

As a Ward Clerk you will be pivotal in providing a high standard of service to patients and relatives attending the department.

Applicants must have excellent communication and organisational skills and be able to work under non-direct supervision, prioritising your own workload. We need someone with a flexible approach who will be able to respond appropriately to the demands of an ever changing workload.

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

### Main duties of the job

The successful applicant will need to have experience in dealing with the general public; they will have good IT skills and remain calm under pressure in this challenging role.

You will need excellent interpersonal skills, as you will be liaising with and helping patients throughout the working day. You will also be required to communicate with all levels of staff both face to face and over the telephone.

As a Ward Clerk you will be providing vital administrative and clerical support within our hospital wards, acting as a central communication hub for patients, families, nurses, and doctors. Key duties will include but not limited to...

- managing patient records
- admitting/discharging patients
- scheduling appointments
- working on Care Flow and New EPR system
- answering phone calls and emails
- coordinating with other departments for supplies and services
- ensuring a smooth and organized environment on the ward

You will be required to be flexible within the contracted hours. Working collaboratively with the team to ensure adequate cover is provided.

### Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Knowledge

**Essential**

- An understanding of the requirements of the role

**Desirable**

- Knowledge of hospital administration system

### Experience

**Essential**

- Basic Computer skills

**Desirable**

- Qualification in word processing / IT skills
- Customer Care Experience

### Qualifications

**Essential**

- Possess or be willing to undertake NVQ Level 2 & 3 in Business Administration

### Personal Qualities

**Essential**

- Ability to work well independently and within a multidisciplinary team
- Evidence of good interpersonal skills
- Attention to detail

### Communication Skills

**Essential**

- Evidence of effective verbal- face to face / telephone, non-verbal, written communications skills.

## Documents

- [job pack (pdf, 839.1kb)](https://www.healthjobsuk.com/documents?vdoc=10063127)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
