# Ward Clerk Team Leader

> NHS job listing from Job Clerk for Tameside and Glossop Integrated Care NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ward-clerk-team-leader/7e0f9fab-9b7e-47a3-bc8e-a9fb6ca565f1
- **Markdown:** https://www.jobclerk.com/job/ward-clerk-team-leader/7e0f9fab-9b7e-47a3-bc8e-a9fb6ca565f1.md

## Summary

- **Status:** Live
- **Employer:** Tameside and Glossop Integrated Care NHS Foundation Trust
- **Location:** Tameside General Hospital
- **Workplace type:** onsite
- **Profession:** Ward clerk
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 pro rata per annum
- **Contract type:** Permanent
- **Employment type:** Full time, Flexible working, 37.5 hours per week (Monday to Friday core hours between 8am and 6pm but flexibility required.)
- **Closing date:** 2026-11-04T23:59:00.000Z
- **Posted:** 2026-10-21T09:40:37.008Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Lancashire/AshtonUnderLyne/Tameside_Glossop_Integrated_Care_NHS_Foundation_Trust/Administration/Administration-v8349615
- **Application URL:** https://apps.trac.jobs/job-advert/8349615?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.tamesidehospital.nhs.uk

## Job Content

### Job overview

Ward Clerk Administration Team Leader

Band 3 - 37.5 hours - Between the hours of 8am and 6pm with flexibility

As a Ward Clerk Administration Team Leader with supervisory and administration experience, you will demonstrate strong leadership skills to a team of Ward Clerks across the Trust.

You and your team will provide a comprehensive Ward Clerk service to wards across the Urgent Care, Medicine and Surgical specialties as well as supporting clerical teams within Same Day Emergency Care and Early Pregnancy Units.

This will include ensuring safe staffing levels, compliance with Trust key performance indicators and supporting HR processes including return to work meetings and documentation, delivery of supervision to staff, support to deliver annual appraisals as well as recruitment to the team. You will be responsible for ensuring efficient, effective and high-quality administration functions within the service.

You will undertake support and training of ward and other clerical support staff within the service in order to ensure that systems are efficient and effective and data quality is maintained.

A flexible approach is essential, as is your ability to become a key contributor to the administrative team whilst using your initiative and adapting well to change.

### Main duties of the job

The designated person responsible for Bed Bureau/Ward Clerk Team staff training and rota management.

Managing a range of clerical support to the ward staff and bed managers.

To undertake duties delegated by management and work without supervision.

Support HR processes including return to work meetings and documentation, delivery of supervision to staff, support to deliver annual appraisals as well as recruitment to the team.

The post holder will be familiar with a full range of clerical tasks and be able to undertake specific duties.

The post holder will be undertaking tasks requiring strict confidentiality which may include personal sensitive information

### Detailed job description and main responsibilities

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annum and/or the required skill level set by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have the right to work in the UK.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Experience

**Essential**

- Have knowledge of a range of administration procedures
- Reception duties - answering the phone
- Customer Service skills
- Previous experience working with the general public
- Previous Line Management/Supervisory experience

### Qualifications

**Essential**

- GCSE English and Maths (Grade A-C) or equivalent
- Computer skills in microsoft word and excel
- NVQ 2 or 3 in Business & Admin/customer care or equivalent experience

### SKILLS AND KNOWLEDGE

**Essential**

- Excellent written & verbal communication skills
- Able to work as part of team
- Able to work on own initiative
- Good interpersonal skills
- Knowledge of Patient Administration Systems (PAS) i.e.LORENZO
- Knowledge of the Microsoft Packages
- General office duties
- Attention to detail
- Able to prioritise work
- Ability to deal sensitively and compassionately with a range of people
- Flexibility to cope with changing needs of the job
- Excellent telephony skills
- Organisational Skills

## Documents

- [candidate pack (pdf, 343.6kb)](https://www.healthjobsuk.com/documents?edoc=3042)
- [hospital site map (jpg, 160.9kb)](https://www.healthjobsuk.com/documents?edoc=2829)
- [hospital floor plan (pdf, 50.9kb)](https://www.healthjobsuk.com/documents?edoc=1204)
- [job description and personal spec (pdf, 360.4kb)](https://www.healthjobsuk.com/documents?vdoc=10675442)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
