# Ward Clerk - Paediatric Unit > NHS job listing from Job Clerk for Shrewsbury and Telford Hospital NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/ward-clerk-paediatric-unit/2506cd4f-6ecc-4917-8480-607e462abf48 - **Markdown:** https://www.jobclerk.com/job/ward-clerk-paediatric-unit/2506cd4f-6ecc-4917-8480-607e462abf48.md ## Summary - **Status:** Live - **Employer:** Shrewsbury and Telford Hospital NHS Trust - **Town:** Shrewsbury - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum / pro rata - **Contract type:** 12 months (Fixed Term) - **Employment type:** Full time, Part time, 37.5 hours per week - **Closing date:** 2026-07-06T23:59:00.000Z - **Posted:** 2026-06-29T11:13:05.913Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Shropshire/Telford/The_Shrewsbury_Telford_Hospital_NHS_Trust/Administrative_Clerical/Administrative_Clerical-v7989621 - **Application URL:** https://apps.trac.jobs/job-advert/7989621?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.sath.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen to join our dynamic team within the Paediatric Unit. The successful applicants will need to have experience dealing with the general public; they will have good IT skills and remain calm under pressure in this challenging role.  A good telephone manner, confidence and a positive helpful manner is essential.  Duties will include answering the telephone, filing, using the Careflow and booking appointments. Full training will be provided for the successful candidate. The successful applicant will find this role challenging, exciting and rewarding. We look forward to welcoming you to our team and wish you every success. *Please note this vacancy may close early if a high number of applications are received* ### Main duties of the job The postholder will be expected to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within the Unit.  Although primarily based within a particular area/ward, the postholder may be required to work anywhere in the trust to cover short term absence. - Receive/welcome new patients onto the ward, checking particulars on their records and ensuring notes are in order. - Ensure identity bracelets available for nursing staff - Compile sets of required blank documentation for emergency patients. You will be part of a group of employees which comprises of doctors, nursing staff, support staff and clerical/administrative staff who provide a high standard of service to children, young people and their families. ### Detailed job description and main responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description. ## Job Details An exciting opportunity has arisen to join our dynamic team within the Paediatric Unit. The successful applicants will need to have experience dealing with the general public; they will have good IT skills and remain calm under pressure in this challenging role. A good telephone manner, confidence and a positive helpful manner is essential. Duties will include answering the telephone, filing, using the Careflow and booking appointments. Full training will be provided for the successful candidate. The successful applicant will find this role challenging, exciting and rewarding. We look forward to welcoming you to our team and wish you every success. *Please note this vacancy may close early if a high number of applications are received* ## Job Description The postholder will be expected to provide clerical, administrative and information technology support to medical, nursing and other staff in relation to the patients being cared for within the Unit. Although primarily based within a particular area/ward, the postholder may be required to work anywhere in the trust to cover short term absence. Receive/welcome new patients onto the ward, checking particulars on their records and ensuring notes are in order. Ensure identity bracelets available for nursing staff Compile sets of required blank documentation for emergency patients. You will be part of a group of employees which comprises of doctors, nursing staff, support staff and clerical/administrative staff who provide a high standard of service to children, young people and their families. ## Responsibilities For full duties and responsibilities please refer to the attached document entitled Job Description. ## Person Specification ### Knowledge **Essential** - Evidence of effective verbal- face to face / telephone, non-verbal, written communications skills. **Desirable** - Knowledge of hospital administration system ### Experience **Essential** - Basic Computer Skills **Desirable** - Customer Care Experience ### Qualifications **Essential** - NVQ Level 2 or 3 in Business Administration or similar qualification **Desirable** - Qualification in word processing / IT skills ## Documents - [job pack (pdf, 635.1kb)](https://www.healthjobsuk.com/documents?vdoc=10412995) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.