# Ward Clerk, ITU > NHS job listing from Job Clerk for Ashford and St. Peter's Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/ward-clerk-itu/7b33024f-87c9-4f5f-8851-0dbd1646b4ab - **Markdown:** https://www.jobclerk.com/job/ward-clerk-itu/7b33024f-87c9-4f5f-8851-0dbd1646b4ab.md ## Summary - **Status:** Live - **Employer:** Ashford and St. Peter's Hospitals NHS Foundation Trust - **Location:** St Peter's Hospital - **Workplace type:** onsite - **Profession:** Ward clerk - **Grade:** Band 2 - **Salary:** £26,618 pa inc. HCAS - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Monday to Friday) - **Closing date:** 2026-09-10T22:59:00.000Z - **Posted:** 2026-09-03T09:12:30.644Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Surrey/Chertsey/Ashford_St_Peters_Hospitals_NHS_Foundation_Trust/Intensive_care_unit/Intensive_care_unit-v8270216 - **Application URL:** https://apps.trac.jobs/job-advert/8270216?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.ashfordstpeters.nhs.uk ## Job Content ### Job overview To provide a comprehensive and responsive administrative and clerical support service to facilitate the smooth running of the units. ### Main duties of the job - To work flexibly as part of the ward team, using their initiative and experience to ensure all their incoming work is appropriately prioritised and actioned. - To be responsible for the maintenance of the ward’s administrative processes and systems, contributing to their on-going development and improvement. - To receive/welcome new patients onto the ward, checking particulars on their records and ensuring notes and necessary paperwork is collated and in order; ensuring identity bracelets are available for nursing staff; compiling sets of required blank documentation for emergency patients; informing the nurse in charge or deputy of any query new patients may have. - To answer the telephone, responding to all straightforward and complex questions and requests. Some issues raised may be of a sensitive nature and require tact and empathy when responding. Based on their own knowledge, to assess when to personally answer the question or action the request and when to refer it to a more senior member of staff, ensuring the caller is informed of the action to be taken - To use the case note tracking system to record the location of case notes, ensuring that the tracking system is maintained and that staff with access to it can locate case notes over a 24 hour period. Further information about this role can be found on the Job Description and Person Specification document attached. ### Detailed job description and main responsibilities Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience and Knowledge **Essential** - Previous administrative experience - Previous experience of working with and helping to maintain a range of office and administrative IT systems - Previous experience of working in a customer facing service providing services directly to members of the public - Experience of working in and contributing to the performance of a team **Desirable** - Experience of working in a hospital, either inside or outside of the NHS - Experience of contributing to the development of administrative processes and systems ### Training and Qualifications **Essential** - A good standard of secondary education, including GCSE grade A-C or equivalent alternative qualification or experience - Literacy level 1 or equivalent (GCSE A-C) - Numeracy level 1 or equivalent **Desirable** - NVQ in Business and Administration or equivalent qualifications or experience - Literacy and numeral level 2 or equivalent GCSE A-C ## Documents - [jd (pdf, 615.5kb)](https://www.healthjobsuk.com/documents?vdoc=10585216) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.