# Ward Clerk - Discharge lounge

> NHS job listing from Job Clerk for Mid and South Essex NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/ward-clerk-discharge-lounge/becfea77-3f7a-4503-8750-e1e803102661
- **Markdown:** https://www.jobclerk.com/job/ward-clerk-discharge-lounge/becfea77-3f7a-4503-8750-e1e803102661.md

## Summary

- **Status:** Live
- **Employer:** Mid and South Essex NHS Foundation Trust
- **Location:** Discharge lounge
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 Per Annum (Pro Rata for Part Time)
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (Monday to Friday)
- **Closing date:** 2026-08-19T22:59:00.000Z
- **Posted:** 2026-08-14T10:40:36.796Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Essex/Westcliff_on_sea/Mid_South_Essex_NHS_Foundation_Trust/Medicine_including_endocrine_infectious_diseases_renal_medicine/Medicine_including_endocrine_infectious_diseases_renal_medicine-v8130083
- **Application URL:** https://apps.trac.jobs/job-advert/8130083?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.southend.nhs.uk

## Job Content

### Job overview

We are looking for an enthusiastic, friendly and efficient person to join our team as a Ward Clerk on Discharge lounge ward at Southend Hospital.

The recommended working hours for the position will be 08:00 -16:00 (but negotiation on hours is considered) to work Monday to Friday

You will liaise with other departments and wards and offer effective support to the ward team to assist with the flow of patients within the hospital and in turn help reduce patient waiting times.

Teamwork is critical to maintaining the exceptional level of service that the administration function currently provides. The successful applicant will have a proactive attitude with the ability to remain calm, focused and organised. Good interpersonal skills and the ability to communicate at all levels both verbally and in written formats are essential.

### Main duties of the job

To carry out proficient, professional reception service to all visitors, patients, and colleagues.

To carry out administrative and other mutually agreed duties to maintain the smooth running of the ward. These include:

Greeting and welcoming all persons entering the ward, checking identification of staff requiring access to patient information.

Answering the telephone correctly by adhering to the Trust’s telephone protocol. To understand and give messages received to the appropriate person i.e. Ward Manager or nurse in charge.

Maintaining good communication and relationships with patients/carers, members of the MDT and nurses in consultation with Ward Manager.

### Detailed job description and main responsibilities

Are you looking for an exciting role using your unique qualities? Then we want to hear from you.

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Experience

**Essential**

- Previous demonstrable experience dealing with the public in a service environment

**Desirable**

- Some understanding of medical terminology
- Previous experience of data entry

### Communication

**Essential**

- Excellent communication skills- written

### Qualifications

**Essential**

- Good standard of general education
- English GCSE/NVQ2 or equivalent level of relevant experience

## Documents

- [ward clerk (pdf, 464.6kb)](https://www.healthjobsuk.com/documents?vdoc=10427319)
- [privacy policy (pdf, 441.0kb)](https://www.healthjobsuk.com/documents?edoc=2077)
- [application form (doc, 233.0kb)](https://www.healthjobsuk.com/documents?ddoc=581)
- [afc pay poster 26/27 (pdf, 44.7kb)](https://www.healthjobsuk.com/documents?edoc=2504)
- [behaviours framework (jpg, 298.0kb)](https://www.healthjobsuk.com/documents?edoc=2880)
- [general statements afc - v5.2 (pdf, 592.5kb)](https://www.healthjobsuk.com/documents?edoc=2979)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.