# Ward Clerk, Band 2 > NHS job listing from Job Clerk for Gloucestershire Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/ward-clerk-band-2/6edf93a7-b2cc-4500-883b-7dd9e20b80c8 - **Markdown:** https://www.jobclerk.com/job/ward-clerk-band-2/6edf93a7-b2cc-4500-883b-7dd9e20b80c8.md ## Summary - **Status:** Live - **Employer:** Gloucestershire Hospitals NHS Foundation Trust - **Town:** Cheltenham - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 (pa, pro rata if part-time) - **Contract type:** Permanent - **Employment type:** Full time, Part time, To work over four days - **Closing date:** 2026-07-06T23:59:00.000Z - **Posted:** 2026-06-22T09:12:13.493Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Gloucestershire/Gloucestershire/Gloucestershire_Hospitals_NHS_Foundation_Trust/Ward_Clerk/Ward_Clerk-v8078427 - **Application URL:** https://apps.trac.jobs/job-advert/8078427?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.gloshospitals.nhs.uk ## Job Content ### Job overview If you are ready for a challenge and want to be part of a team providing an excellent administration and reception service, then this might be just what you are looking for.  We are looking to recruit a dynamic, organised and motivated person, who is a team player, to join our team  of ward clerks. You will need to be flexible with excellent organisational, communication and IT skills job specific full training will be given. This is a pivotal role which requires someone who is able to work independently and is self-motivated and resilient. You will be able to deliver a high standard of customer service and communicate effectively with a wide of service users and colleagues of all grades. Working Pattern: Position 1 - 37.5 Hours per week Monday to Friday 0800-1600 Position 2 - 30 Hours per week Monday, Tuesday, Thursday , Friday 0800 - 1600 Note- Both of these positions are relief posts and require across site working, covering leave and absence in all adult inpatient wards in both Gloucestershire Royal, and Cheltenham General hospitals. ### Main duties of the job To provide administrative and reception support to ensure the smooth running of day to day hospital activity. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Skills in these areas would be desirable however full training will be given including other relevant Trust training: - Ability to work in a team and independently - Customer care skills - Effective communication skills across all disciplines of staff, patients and public - Knowledge and understanding of confidentiality and data protection in accordance with Trust policy and procedures. - Able to communicate effectively, and act appropriately and quickly in an emergency - Experience in using a PC - Knowledge and understanding of  the Trust including a  basic knowledge of roles in other areas -  flexibility to support any wards and travel across site as requested. ### Detailed job description and main responsibilities Job purpose To provide clerical and reception support to each ward and its clinical staff. Please see attached job description for details. ## Job Details If you are ready for a challenge and want to be part of a team providing an excellent administration and reception service, then this might be just what you are looking for. We are looking to recruit a dynamic, organised and motivated person, who is a team player, to join our team of ward clerks. You will need to be flexible with excellent organisational, communication and IT skills job specific full training will be given. This is a pivotal role which requires someone who is able to work independently and is self-motivated and resilient. You will be able to deliver a high standard of customer service and communicate effectively with a wide of service users and colleagues of all grades. Working Pattern: Position 1 - 37.5 Hours per week Monday to Friday 0800-1600 Position 2 - 30 Hours per week Monday, Tuesday, Thursday , Friday 0800 - 1600 Note- Both of these positions are relief posts and require across site working, covering leave and absence in all adult inpatient wards in both Gloucestershire Royal, and Cheltenham General hospitals. ## Job Description To provide administrative and reception support to ensure the smooth running of day to day hospital activity. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Skills in these areas would be desirable however full training will be given including other relevant Trust training: - Ability to work in a team and independently - Customer care skills - Effective communication skills across all disciplines of staff, patients and public - Knowledge and understanding of confidentiality and data protection in accordance with Trust policy and procedures. - Able to communicate effectively, and act appropriately and quickly in an emergency - Experience in using a PC - Knowledge and understanding of the Trust including a basic knowledge of roles in other areas - flexibility to support any wards and travel across site as requested. ## Responsibilities Job purpose To provide clerical and reception support to each ward and its clinical staff. Please see attached job description for details. ## Person Specification ### Qualifications, Knowledge and Experience **Essential** - GCSE or equivalent in Maths and English - Ability to communicate well at all levels, both face to face and by telephone - Able to prioritise own workload - Recent use of a computerised system in a work environment - Awareness and understanding of data protection and confidentiality - A flexible and positive attitude, willing to learn and progress within the role - Able to adopt a polite and sensitive approach when dealing with patients and relatives - Ability to be self-motivated and proactive - Good organisational skills and attention to detail - Customer Service - Administrative/clerical experience **Desirable** - Good level of IT knowledge, able to use Microsoft packages confidently - Previous service within a Healthcare setting - Previous experience of working as part of a team and on own initiative ## Documents - [why work for us - rewards and benefits (pdf, 3.7mb)](https://www.healthjobsuk.com/documents?edoc=2952) - [job description and person specification (pdf, 320.4kb)](https://www.healthjobsuk.com/documents?vdoc=10374605) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.