# Ward Administrator > NHS job listing from Job Clerk for West London NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/ward-administrator/385773db-d9c9-4f98-8373-2bc048c5d012 - **Markdown:** https://www.jobclerk.com/job/ward-administrator/385773db-d9c9-4f98-8373-2bc048c5d012.md ## Summary - **Status:** Live - **Employer:** West London NHS Trust - **Town:** Southall - **Region:** London - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £31,554 - £33,270 per annum pro rata inclusive of 20% HCAS - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-08-07T23:59:00.000Z - **Posted:** 2026-08-03T00:02:48.302Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/West_London_NHS_Trust/LS_HF_Management/LS_HF_Management-v8192546 - **Application URL:** https://apps.trac.jobs/job-advert/8192546?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.westlondon.nhs.uk ## Job Content ### Job overview Are you an organised, motivated and customer-focused administrator looking for a rewarding role within a busy healthcare environment, if so, we are seeking Administrator‘s to provide high-quality administrative support to our multidisciplinary ward team and help deliver excellent care to our service users. Working at the heart of the ward, you will play a vital role in ensuring patient information is accurately recorded, administrative systems run smoothly, and staff receive the support they need to provide outstanding care. About the Role  As a Ward Administrator, you will provide a comprehensive administrative and reception service, supporting clinicians, patients, carers and visitors. You will be responsible for maintaining accurate patient records, managing data systems, processing correspondence, coordinating meetings and ensuring the efficient day-to-day running of ward administration ### Main duties of the job Key Responsibilities - Provide administrative support to a multidisciplinary ward team. - Maintain accurate patient records using electronic patient record systems (EPRS) Rio/S1 - Support data quality processes and performance reporting. - Deliver a professional and responsive reception service. - Process telephone enquiries, emails and correspondence efficiently. - To support the administration of team meetings and ward rounds, which may include taking minutes, co-ordination of invitations, collating of agendas and relevant paperwork for attendees as required. ### Detailed job description and main responsibilities The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed. ## Person Specification ### Experience **Essential** - Administration background - Data entry experience - Filing and Reprographic experience (photocopying) - Confidentiality Data Protection Act A range of secretarial processes / Admin procedures Microsoft Word and excel - Excellent communication skills – written and verbal. - Ability to work autonomously within a team and with other disciplines - Good typing skills Accurate data entry Ability to work under pressure as part of a team or independently Organisational skills Good presentation/ standard of work **Desirable** - Working in a team - Experience of using databases - Working in a Mental Health setting. - Willingness to learn and take on responsibility for other tasks. - Understanding of mental health issues - Understanding of psychiatric terminology - Database and Excel skills - Microsoft PowerPoint - Trained in the use of RiO or similar electronic patient record system ### Qualifications **Essential** - Basic qualifications at GCSE Level (or equivalent) in English and Maths - I.T. qualifications in Word, Excel or equivalent experience. **Desirable** - NVQ 2 RSA 2 ECDL ### Other Requirements **Essential** - Able to deal with staff, visitors and clients in a courteous and helpful manner - Ability to work under pressure. Able to exercise discretion and maintain confidentiality at all times. - A flexible, enthusiastic and mature attitude. Adaptable to change - Committed to team/service development and able to promote a positive image of the Service - Enthusiastic and willing to learn, Proactive and Professional presentation **Desirable** - Ability to learn new skills - Team player - Methodical approach to tasks ## Documents - [jd and ps (pdf, 864.3kb)](https://www.healthjobsuk.com/documents?vdoc=10497306) - [oh requirements (pdf, 304.6kb)](https://www.healthjobsuk.com/documents?edoc=3067) - [occupational health requirements (pdf, 376.0kb)](https://www.healthjobsuk.com/documents?edoc=3003) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.