# Waiting List Officer - Surgical Admissions > NHS job listing from Job Clerk for East and North Hertfordshire NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/waiting-list-officer-surgical-admissions/5018bbe2-373a-46d5-9270-b49c4e44dfc1 - **Markdown:** https://www.jobclerk.com/job/waiting-list-officer-surgical-admissions/5018bbe2-373a-46d5-9270-b49c4e44dfc1.md ## Summary - **Status:** Live - **Employer:** East and North Hertfordshire NHS Trust - **Town:** Stevenage - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum, pro rata - **Contract type:** Fixed term: 12 months (End date-12 months from Start Date) - **Employment type:** Part time - 22.5 hours per week - **Closing date:** 2026-06-23T23:59:00.000Z - **Posted:** 2026-06-09T10:51:33.592Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Hertfordshire/Stevenage/East_North_Hertfordshire_Teaching_NHS_Trust/Surgery/Surgery-v8047040 - **Application URL:** https://apps.trac.jobs/job-advert/8047040?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.enherts-tr.nhs.uk ## Job Content ### Job overview We are recruiting for a Waiting List Officer - Surgical Admissions who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Waiting List Team book all elective surgery for our patients, ensuring that waiting times are fair and equitable and in order of clinical urgency. Our aim is to fully utilise our operating theatre lists which is one of our most valuable resources. You will join a team of Waiting List Officers within the Planned Care Division at the East & North Herts NHS Trust in Stevenage. We are looking for applicants with strong administrative and organisational skills as well as the ability to work within a team but using own initiative when required. Please note that this role requires availability to work on Fridays. Your contracted hours will be worked across 3–4 days per week, with Wednesday being your day off. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. ### Main duties of the job As well as dealing directly with patients you will also need to liaise closely with surgical, nursing and other staff as well as GP practices and our Independent Sector providers. You will be required to deal with waiting lists and admissions for a specific group of patients, work with patient target lists and deal with a high volume of telephone calls and enquiries. You will ensure that all patients case notes and x-ray files required for patients attending for their procedures/operations are traced and prepared in advance of the date of attendance and that the relevant documentation is available for use by clinical and nursing staff. Identify patients on the Patient Administration System. ### Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. ## Job Details We are recruiting for a Waiting List Officer - Surgical Admissions who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The Waiting List Team book all elective surgery for our patients, ensuring that waiting times are fair and equitable and in order of clinical urgency. Our aim is to fully utilise our operating theatre lists which is one of our most valuable resources. You will join a team of Waiting List Officers within the Planned Care Division at the East & North Herts NHS Trust in Stevenage. We are looking for applicants with strong administrative and organisational skills as well as the ability to work within a team but using own initiative when required. Please note that this role requires availability to work on Fridays. Your contracted hours will be worked across 3–4 days per week, with Wednesday being your day off. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. ## Job Description As well as dealing directly with patients you will also need to liaise closely with surgical, nursing and other staff as well as GP practices and our Independent Sector providers. You will be required to deal with waiting lists and admissions for a specific group of patients, work with patient target lists and deal with a high volume of telephone calls and enquiries. You will ensure that all patients case notes and x-ray files required for patients attending for their procedures/operations are traced and prepared in advance of the date of attendance and that the relevant documentation is available for use by clinical and nursing staff. Identify patients on the Patient Administration System. ## Responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. ## Person Specification ### Skills **Essential** - Able to demonstrate good communication skills – verbal, listening and written - Able to prioritise workload - Ability to work in a team - Able to work without direct supervision ### Knowledge **Essential** - Understanding of specific Waiting List targets **Desirable** - Some understanding of medical terminology and surgical procedures ### Other Requirements **Essential** - Understanding of, and commitment to, equality, diversity and inclusion - Role model our Trust values every day ### Previous Experience **Essential** - Previous experience of dealing with the general public, reception and office work. - Email, Microsoft Word/Excel **Desirable** - NHS administration experience - Experience of iPM PAS – Patient administration System and Bluespier – Theatre System ### Qualifications/Training **Essential** - Good General Education - Numerate - Keyboard Skills - Computer Literate - GCSE or equivalent ## Documents - [showcasing our teaching commitment (pdf, 5.0mb)](https://www.healthjobsuk.com/documents?edoc=2905) - [waiting list officer - applicant pack (pdf, 872.3kb)](https://www.healthjobsuk.com/documents?vdoc=10335950) - [must read guidance notes - application forms (pdf, 91.9kb)](https://www.healthjobsuk.com/documents?edoc=549) - [policy statement - recruitment of ex-offenders (pdf, 101.1kb)](https://www.healthjobsuk.com/documents?edoc=551) - [guidance on secondments for internal applicants (pdf, 101.3kb)](https://www.healthjobsuk.com/documents?edoc=2748) - [guidance notes for applicants - how your data is used and stored (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?edoc=550) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.