# Waiting List Coordinator

> NHS job listing from Job Clerk for University Hospitals of Morecambe Bay NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/waiting-list-coordinator/4870eec8-9de2-46cb-9a77-a5a7191b587e
- **Markdown:** https://www.jobclerk.com/job/waiting-list-coordinator/4870eec8-9de2-46cb-9a77-a5a7191b587e.md

## Summary

- **Status:** Live
- **Employer:** University Hospitals of Morecambe Bay NHS Foundation Trust
- **Location:** Royal Lancaster Infirmary
- **Workplace type:** onsite
- **Profession:** Waiting-list coordinator
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, 37.5 hours per week
- **Closing date:** 2026-11-05T23:59:00.000Z
- **Posted:** 2026-10-22T12:50:38.148Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cumbria/Lancaster/University_Hospitals_Morecambe_Bay_NHS_Foundation_Trust/Administration/Administration-v8324479
- **Application URL:** https://apps.trac.jobs/job-advert/8324479?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.uhmb.nhs.uk

## Job Content

### Job overview

The Waiting List Office provides a pivotal interface between patients, Consultants and Clinical Business Units providing this service.

It is essential that the post holder has the ability to work in a demanding environment using empathy and diplomacy when dealing with complex and sensitive information on a daily basis.

### Main duties of the job

An exciting opportunity has arisen to become a member of a professional team within a fast-paced department that provides a high-quality service for the management of patient’s elective surgery with a high level of job satisfaction when arranging patient care.

The successful post holder will be responsible for the management of scheduling patients their Pre-Operative Assessments and Elective Surgery, involving daily contact with patients via telephone, liaising with other departments and external agencies and supporting the management team and care groups to ensure performance standards are met.

The post holder must have the ability to work co-operatively in a team and adapt to change as required. Patient confidentiality and excellent customer care skills are essential.

The post holder will provide an information and communication link between the patient and the Clinical Business Units, while supporting the team to provide an effective, organised, comprehensive, efficient and high-quality patient centred service.

### Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

## Person Specification

### Experience

**Essential**

- Customer Service
- Admin Experience
- Demanding Situations

### Personal Qualities

**Essential**

- Ability to work under pressure, use initiative and be flexible
- Ability to adapt to change and undertake training
- Cooperative, Enthusiastic, Self Motivated, Approachable, Friendly

### Education & Qualifications

**Essential**

- IT Skills
- GCSE Maths and English
- NVQ3 / 2 A levels / BTEC / City & Guilds

### Skills, Ability & Knowledge

**Essential**

- Communication
- Prioritise / Time Management / Organisation
- Team work / Good working relationships
- Data Protection / Policies & Procedures
- Attention to Detail
- Working to deadlines
- Independent working
- Multi Task

## Documents

- [people strategy (pdf, 109.1kb)](https://www.healthjobsuk.com/documents?edoc=2942)
- [lgbt network leaflet (pdf, 226.6kb)](https://www.healthjobsuk.com/documents?edoc=1741)
- [waiting list coordinator (pdf, 320.4kb)](https://www.healthjobsuk.com/documents?vdoc=10646460)
- [ps - waiting list coordinator (pdf, 152.6kb)](https://www.healthjobsuk.com/documents?vdoc=10646461)
- [access to work information sheet (pdf, 172.0kb)](https://www.healthjobsuk.com/documents?edoc=2427)
- [furness general hospital accessibility plan (pdf, 174.8kb)](https://www.healthjobsuk.com/documents?edoc=1024)
- [royal lancaster infirmary accessibility plan 2017 (pdf, 170.6kb)](https://www.healthjobsuk.com/documents?edoc=1025)
- [westmorland general hospital hospital accessibility plan (docx, 112.6kb)](https://www.healthjobsuk.com/documents?edoc=1026)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.